Blackstone Toyota

I have been using Michael Toyota since I bought my first Prius in 2005. I am now on my second Prius. Jake has been my service representative from the beginning. Although I made a slight detour with anoth Prius in 2005. I am now on my second Prius. Jake has been my service representative from the beginning. Although I made a slight detour with another dealer, I am back with Jake. I just could not get the quality of service he provides anywhere else. More

My service and hospitality at Michael Toyota Scion was excellent. My service advisor Mr. Bill Henrickson was very helpful and instrumental in repairing my vehicle. I liked the way he listened to me expl excellent. My service advisor Mr. Bill Henrickson was very helpful and instrumental in repairing my vehicle. I liked the way he listened to me explain the symptoms so that he and his technician could find the problem. I was very impressed that Bill listened to everything that I had to say and was very concise in his attention to detail in his notes that went to the technician so that the problem was diagnosed immediately. He was so helpful, he even personally went to the technician to make sure he understood all directions and the service was taken care of immediately. I have and will be recommending friends and family to Michael Toyota Scion and especially to ask for Mr. Bill Henrickson in service as he is one that truly cares about his customer and likes what he is doing. Which shows in his performance which is EXCELLENT AND OFF THE CHARTS! More

It's always a pleasure to be helped by helpful and friendly staff. Jake DeBussey is always great. He has helped me numerous times when I take my vehicle get serviced and as always is very friendly. I friendly staff. Jake DeBussey is always great. He has helped me numerous times when I take my vehicle get serviced and as always is very friendly. I also want to thank the mechanics who work on my vehicle since they get the work done. Your work does not get unnoticed, you're awesome too! Michael Toyota you're waiting room is comfortable and functional, love it! More

Sal is always.ready help. Always has a smile on his face. You can tell he loves his job. Thanks for having him as part of yr team at Michaels:) You can tell he loves his job. Thanks for having him as part of yr team at Michaels:) More

The service staff are friendly and professional. I've never had to wait on an appointment and the work seems to get done in a reasonable amount of time. I have had no issues with the service work done. never had to wait on an appointment and the work seems to get done in a reasonable amount of time. I have had no issues with the service work done. Repairs or replacement items are clearly explained and I have been shown the worn part(s). I rate the experience as good overall primarily due to the dealer pricing you pay for whatever you have done. More

Sal Vargas has been our Service Representative for several years; and he has always provided exceelent customer service, as well as being very friendly every visit and meeting our service needs. He e several years; and he has always provided exceelent customer service, as well as being very friendly every visit and meeting our service needs. He explains the service and there is never anything unexpected. He even brings the service supervisor out to discuss our service needs if necessary, and checks recall notices for our vehicles Our overall experience with Sal Vargas is the reason for choosing Michael's for our Service needs for the four Toyota vehicles in our family. Thank you, Sal, for providing service that always leaves us as satisfied customers of the dealership. More

BILL HAS BEEN HANDLING ALL MY CARS FOR MANY YEARS. EVERY TIME IS HAS PERFORMED LIKE A PRO. HE ALWAYS HAS THE WORK COMPLETED ON TIME.I WOULD SURE USE BILL WHEN YOU NEED YOUR CAR REPAIRED ARE SERVICED. TIME IS HAS PERFORMED LIKE A PRO. HE ALWAYS HAS THE WORK COMPLETED ON TIME.I WOULD SURE USE BILL WHEN YOU NEED YOUR CAR REPAIRED ARE SERVICED. More