Blackstone Toyota
Fresno, CA
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Ernie Ott & Samuel Gomez, were both our sales professionals. They treated my wife and myself with perfect attention and respect. I have been in RV sales for over 20 years and experienced two ver professionals. They treated my wife and myself with perfect attention and respect. I have been in RV sales for over 20 years and experienced two very upstanding dedicated sales professionals. With more professionals out there like this, sales people/professionals would not have a bad reputation in the public eye. I Thank you two gentlemen for your patience and fantastic attitude towards my wife and myself. The weather was extremely HOT and neither one of these two men seem to acknowledge it at all. I was able to meet a couple of the managers as well as the Finance Manager. They all were very helpful and kind. I received follow up after my sale from Ernie, Samuel and the owner Mike Rosvold. This does not happen as often as one would think and so I want to say it is very comforting to receive such follow up. This is my second Toyota Camry purchased at Michael Toyota and would not hesitate to purchase another in my next purchase. Thanks team. I appreciate you all. Ernie, you were awesome! Thank you Thank you Thank you! ! ! ! ! More
We were highly impressed and pleased with the service culture and value at your dealership. Firstly, the level of cooperation between sales reps was outstanding, and we believe everyone had our best inte culture and value at your dealership. Firstly, the level of cooperation between sales reps was outstanding, and we believe everyone had our best interests in mind. Steven Walker was patient, skillful, knowledgeable and honest. His level of service supassed our original expecations before we came to Toyota. As customers, we felt well cared-for and respected and believe that the product sold to us backs up your service quality. We like quality products and do our best to take care of those investments and that is why this is our third Toyota. If there were something to be improved upon, we would have appreciated seeing the warranty brochure earlier. We were asked if our family members have a Toyota for a possible discount; Would this discount be applicable if my family purchased 2 Chevy's from Michael Cheverolet? My Chevy-driving family members (John and Harriet Nicholson) asked if we received a family discount from Michaels. More
I love my new 2013 Toyota Corolla! It drives amazing! I enjoyed going to Michael's Toyota Scion dealership the staff was very helpful and friendly! enjoyed going to Michael's Toyota Scion dealership the staff was very helpful and friendly! More
Everyone there at Michael Toyota was very helpful indeed I had another appointment and they held up things so that I do make the other appointment Great Team I had another appointment and they held up things so that I do make the other appointment Great Team More
Again, we found Michael Toyota and the employees to be exceptional and sensitive to our needs. I am so glad we found this dealership on our last purchase of a new car and decided to go back for our newes exceptional and sensitive to our needs. I am so glad we found this dealership on our last purchase of a new car and decided to go back for our newest car. Will not hesitate to recommend them to friends and family. More
It was such a pleasure working with Bobby! He made everything so very easy for both myself and my husband. He went the extra mile to make sure that we were satisfied and understood all the steps alon everything so very easy for both myself and my husband. He went the extra mile to make sure that we were satisfied and understood all the steps along the way. I feel he was the best and most pleasant salesman we have every worked with! Thanks Bobby! More
Salesman (Lupe) was very friendly and knowledgable. Never felt like I was being pushed or lead on. I felt like I got an excellent deal on the vehicle I wanted. We are extremely happy with our purchas Never felt like I was being pushed or lead on. I felt like I got an excellent deal on the vehicle I wanted. We are extremely happy with our purchase and would absolutely come here again. I never thought buying a new car would be this pleasant. Thanks to everyone at Michael Toyota More
Robert Gushel made our buying experience the best new car buying experience that I have ever had. He was well trained, never pushy and totally professional. He really asked the right questions to help us sel buying experience that I have ever had. He was well trained, never pushy and totally professional. He really asked the right questions to help us select the right vehicle. If you are looking for a new car, go see Robert! You will be a happy customer. More
Ernie Ott took great care of me. I got a great deal and the process was easy and enjoyable. The team worked hard to find me the exact truck I wanted! the process was easy and enjoyable. The team worked hard to find me the exact truck I wanted! More
I was very pleased with my service for my Toyota Tacoma. Jon Chilpigian was very attentive and I was told the service should take no longer than a hour and it was completed within in the hour so I was very Jon Chilpigian was very attentive and I was told the service should take no longer than a hour and it was completed within in the hour so I was very happy. He also informed me of a new service agreement I could purchase to extend the warranty thru 45,000 miles. Me and my husband are very interested in that option. More