Blackstone Toyota

Jake is always friendly and aware of the time. What I mean by this is he gives a very good est. of the time it will take and keeps me informed of the progress. mean by this is he gives a very good est. of the time it will take and keeps me informed of the progress. More

45,000 mi service while I waited. Completed in 1 hour including intitial and final paperwork. Work done quickly, efficently with friendly courtesy. I would recommend. including intitial and final paperwork. Work done quickly, efficently with friendly courtesy. I would recommend. More

Late on a Friday afternoon, I pulled into the service bay at Michael Automotive with a broken sun visor. When Jon Chilpigian, the service advisor I dealt with, wasn't able to find a technician available to at Michael Automotive with a broken sun visor. When Jon Chilpigian, the service advisor I dealt with, wasn't able to find a technician available to help, he jumped right in and replaced the visor himself. Now THAT is how you take care of your customers. I will keep buying from Michael Automotive. More

Took nearly a month to get the truck I wanted. It was well worth the wait. I developed new friendships with the fellows at the dealership, drove off in a new truck and grinned all the way! I last bought well worth the wait. I developed new friendships with the fellows at the dealership, drove off in a new truck and grinned all the way! I last bought a new Toyota 1 Ton 25 years ago and traded it in buying this one. Hopefully this truck will give me the time and the miles! My wife and I were a bit overwhelmed with the amount of time and the number of documents we needed to sign. Four and a half hours is a bit much. I asked for copies of all the docs. and received very few. Would like to pursue receipt of these docs. Once Again, I really enjoyed the experience, Ernie and Sebu worked diligently in my favor and I will recommend Michael's to those of in my contact that are looking. Thanks! More

I am in my 60's and thus have had several experiences purchasing a car. I purchased a car yesterday with the help of the sales consultant Ernie Ott. I have never had a more positive experience at a car d purchasing a car. I purchased a car yesterday with the help of the sales consultant Ernie Ott. I have never had a more positive experience at a car dealership. I found Ernie to be extremely knowledgable about every little detail concerning the model car I was interested in. He was friendly, efficient and patient during the entire process. I highly recommend Ernie Ott and already have decided that I will return to him next time I am in need of a new car. More

Zhano (John) was great. He was considerate (ask us what we were looking for which was a new family vehicle, knowledgeable (answered all the questions we had over vehicle we looked at), a people person (he we were looking for which was a new family vehicle, knowledgeable (answered all the questions we had over vehicle we looked at), a people person (he made sure we were confortable while we waited for the application process), great attitude. Thanks for your help :-) More

Very friendly staff. Pleasant experience with both salesman and finance. Recognized us as being repeat customers and treated us with respect. Kept us notified of Due Bill add on completion. Will be salesman and finance. Recognized us as being repeat customers and treated us with respect. Kept us notified of Due Bill add on completion. Will be back to this dealer again More

Over all Ryan Patrick was polite and he explained the service provided. Also the waiting room was clean and comfortable and it provided free coffee. I also found the cashier to be very friendly and per service provided. Also the waiting room was clean and comfortable and it provided free coffee. I also found the cashier to be very friendly and personable. Overall, I felt it was a professional and efficient operation. More

Thank you for making buying a car so easy. Eddie was great and I will recommend Michael Toyota to all my family, friends and co workers. great and I will recommend Michael Toyota to all my family, friends and co workers. More

Pleasant. Staff need more information about sales and latest models on cars. I was not approached right away. Didn't have booklets available on scions. latest models on cars. I was not approached right away. Didn't have booklets available on scions. More