Blackstone Toyota

I highly recommend Ernie Ott at Michael Toyota in Fresno. It was absolutely the most pleasant car buying experience I've ever had in my 50 years of owning and driving vehicles. It was absolutely the most pleasant car buying experience I've ever had in my 50 years of owning and driving vehicles. More

Entering the dealership we were introduced to Ernie Ott as an expert Avalon person. He was super professional and very friendly. He didn't hover over us but let me decide on my own what I needed,but was r as an expert Avalon person. He was super professional and very friendly. He didn't hover over us but let me decide on my own what I needed,but was right there to answer my questions. Upon driving the Avalon I decided that it wasn't quite what I needed. I have been driving a Highlander for 9 years and decided that was really what I wanted.Ernie didn't skip a beat he had me drive a Highlander and then helped me find the absolute right one. We will return to Ernie when we replace my husbands Tacoma next year.He was awesome. Thanks for a great experience,Laurie Sloan More

the greatest customer service I have ever recieved @ a dealership! the quality of work went beyond my expectations. the moment I arrived I felt the kindness @ sincerity of helping me find the car I wanted dealership! the quality of work went beyond my expectations. the moment I arrived I felt the kindness @ sincerity of helping me find the car I wanted. my overall experience with sales consultant Joey Cornaggia & finance manager Sevan K Khasharian was a absolute pleasure. I want to thank Michael Toyota for giving the consumer a chance to afford a new vehicle with all their incentives of 60 days no interest, no payments 90 days, $2,500 discount, $2,000 trade in. which made my payment comfortable. thank you very much Michael Toyota! evelyn Serrano & family More

I had driven my 2007 Toyota Tacoma (it had about 105,000 miles on it) from East Tennessee to Fresno, CA to pick up my son who was stranded. I had to tow my son's car back to East Tennessee and was concerned miles on it) from East Tennessee to Fresno, CA to pick up my son who was stranded. I had to tow my son's car back to East Tennessee and was concerned by the high mileage on my Toyota so I took it to Michael Toyota for service before I headed home. We were at the dealer first thing in the morning on August 19, 2013 and were cheerfully greeted by Patrick Ryan and made to feel welcome. I told him my situation and he made certain the truck was thoroughly inspected and serviced as needed. Incidentally, all it required was an oil change as it had it's 100,000 mile service at the beginning of the year. This service was completed in about an hour and I was on my way. Patrick's professionalism and ability to empathize with my situation, along with the competence of the service staff, helped alleviate any concerns I had about my ability to get home without issue. Thank you Michael Toyota for getting me back to East Tennessee safely! More

My wife and I felt that Bobby's low pressure sales approach really let us chose the right car for us in our own time frame. He was extremely knowledgable and helpful. approach really let us chose the right car for us in our own time frame. He was extremely knowledgable and helpful. More

Just want to say thanks for making are new car buy experience very enjoyable. The entire staff was friendly and helpful from the time we were greeted on the lot to when we departed in our new 2013 hyb experience very enjoyable. The entire staff was friendly and helpful from the time we were greeted on the lot to when we departed in our new 2013 hybrid Camry. More

Great experience! First time Toyota owner and very pleased with my decision to purchase a sequoia over a Tahoe. Sales, manager, and finance mgr were all pleasant to work with and helped the transacti pleased with my decision to purchase a sequoia over a Tahoe. Sales, manager, and finance mgr were all pleasant to work with and helped the transaction go smooth. Thank you, Heather Puglizevich More

Gurv was very knowledgable about everything on the Tacoma PreRunner. He was patient with me and my sister. I knew what I wanted, but he help me to understand the difference in some of the options on the vehi PreRunner. He was patient with me and my sister. I knew what I wanted, but he help me to understand the difference in some of the options on the vehicle. He will do great on sales in the future, but so glad that I was his FIRST sale. Keep smiling Gurv. More

From the minute I was approached by salesman Brian Teigen at Michael Toyota I felt at ease. He was friendly, helpful, knowledgable and respectful of a woman interested in purchasing a Toyota Tacoma Truck. Th at Michael Toyota I felt at ease. He was friendly, helpful, knowledgable and respectful of a woman interested in purchasing a Toyota Tacoma Truck. The test drive was relaxed and informative. The purchase went smoothly and I did not feel pressured or coerced into anything I was not willing to accept. Several other gentlemen affiliated with Michael Toyota completed my purchase, and they as well were friendly, helpful and respectful. Thank You! More

Ernie Ott really helped make by car buying experience a pleasant one, which was something I really wasn't expecting. I would defenitly recommend Ernie to anyone whose looking into buying a car! pleasant one, which was something I really wasn't expecting. I would defenitly recommend Ernie to anyone whose looking into buying a car! More