Blackstone Toyota
Fresno, CA
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My wife went to the dealership to upgrade our 2011 Prius for the 2013 Model. We immediately saw Joseph Hunter and my wife remarked that he looked like a nice guy so we talked to him. This is definitely no for the 2013 Model. We immediately saw Joseph Hunter and my wife remarked that he looked like a nice guy so we talked to him. This is definitely not our first experience buying a new car and I'm sure we're not alone when we say that we can't stand the typical "car salesman" type. Joseph was definitely not and we had a great experience with him. Towards the end of the buying process, another salesman jumped in to "help" Joseph and he was the epitome of what we did not want. I understand that Joseph was a newer employee, but like said, not our first time so we thought Joseph was doing great on his own. That's why the overall experience is a 4. It would be nice to just once buy a car without having a salesman try to talk us into buying a car that we already made our mind up to buy. More
When we purchased our car in 2008. We have always asked for Sal Vargas. He is Excellant, Helpful, Courteous. He is an employee who goes the extra mile to help my husband and I. He is ".Always eager& pl for Sal Vargas. He is Excellant, Helpful, Courteous. He is an employee who goes the extra mile to help my husband and I. He is ".Always eager& pleased to help". What a great Person and employee, you did well by hiring him. Thanks for hiring him:) David and Margie Hildreth More
It was the vehicle buying experience I was hoping for and more. The time and consideration given to me during the process was second to none. Michaels was the right choice to do business with and I recommend more. The time and consideration given to me during the process was second to none. Michaels was the right choice to do business with and I recommend you do so a well. More
I bought 2 vehicles from Michaels Toyota and have had them serviced there since. My service advisor Mr. Salvador Vargas is the reason why. He provides a consistent excellent customer service and values h them serviced there since. My service advisor Mr. Salvador Vargas is the reason why. He provides a consistent excellent customer service and values his customers. His attention to detail and dedication with his job is above a five star rating. This reason alone is why I bought a second vehicle from Michaels. Dependable and trustworthy makes me less worried. Thank you Sal for your hard work! More
Gurv Padda and the Finance team at Michael Toyota went above and beyond my expectations. I really appreciate everything they did for me, and I am very satisfied with my purchase, the sales price, my paym above and beyond my expectations. I really appreciate everything they did for me, and I am very satisfied with my purchase, the sales price, my payments, and my warranty. I would definately recommend to my friends and family! More
I previously asked for Jon who was actually there and greeted me and helped with a problem with my seat that took a minute to fix. Jon had referred me to Sal Vargas as my service tech and I was very h greeted me and helped with a problem with my seat that took a minute to fix. Jon had referred me to Sal Vargas as my service tech and I was very happy with his attitude, willingness to help and after service explaination of what was done.Richard Walter More
I have nothing but good things to say about my excellent experience at this dealership. Waheed was very polite and helpful. He did a great job at understanding what type of vehicle I was looking for and f experience at this dealership. Waheed was very polite and helpful. He did a great job at understanding what type of vehicle I was looking for and found the perfect car for me! Waheed was very informative and not overly aggressive like car salesmen that I have dealt with in the past. After purchasing the car Waheed explained all the unique features in the car step by step which I very much appreciated. I am one hundred percent satisfied with my car and would recommend this dealership and definitely highly recommend Waheed to anyone looking for a car. More
When we went to Michael Toyota I was pleasantly surprised that I was not hassled by any salesmen and that they talked to me and not my husband, since it is my car. Mr. Arthur was very helpful and showed me that I was not hassled by any salesmen and that they talked to me and not my husband, since it is my car. Mr. Arthur was very helpful and showed me a few different cars and did not try to rush me into anything. I am very happy with my new car and I will recommend Mr. Arthur and Michael Toyota if anyone I know is looking for a car. More
Above and beyond attention concern related to my vehicle purchase, and courteousness unmatched by any previous dealership I've ever had dealt with. Staff is highly qualified in people pleasing. purchase, and courteousness unmatched by any previous dealership I've ever had dealt with. Staff is highly qualified in people pleasing. More
My experience was fabulous at Michael Toyota Scion. I was treated like a princess. Ernie Ott was so patient and understanding to my needs. EXCELLENT SALESMAN. Ernie is the man. I would recommend him was treated like a princess. Ernie Ott was so patient and understanding to my needs. EXCELLENT SALESMAN. Ernie is the man. I would recommend him to all my friends and brides looking for a new car. I have not purchased a car since 2001 and I dislike going to car lots with the vultures (sales people) but at Michael's Ernie was assigned to help me find the right car. And he did at that. Knowing my budget and past he helped make the process smooth. I am looking forward to learning all about my car thru his knowledge. More