Blackstone Toyota
Fresno, CA
Filter Reviews by Keyword
By Type
Showing 587 reviews
I originally scheduled my car for 11:30 a.m. to be able to complete all my other appointments on my day off. One appointment was cancelled so I called Jake and he was so accommodating to change my appoint to complete all my other appointments on my day off. One appointment was cancelled so I called Jake and he was so accommodating to change my appointment to 7:15 a.m. This allowed me to make the most of my day off. Once I arrived there was no waiting around. Jake immediately greeted me, got all my information and off my car went to get serviced. The service was estimated to take 4 hours. The mechanic showed up early and my car was immediately worked on allowing me to be out by 9:00 a.m. What great service. The waiting room was comfortable. The time was quick. A truly enjoyable experience. Jake and staff were very professional. Jake answered all my questions. I am definitely comfortable in bringing my Toyota back to Michael Toyota Dealership Service Department. To sum this up - GREAT JOB. More
Outstanding service. Had a vast knowledge of the vehicles we looked at. Was extremely helpful, was no pressure sales and I would recommend Toyota and to ask for brian we looked at. Was extremely helpful, was no pressure sales and I would recommend Toyota and to ask for brian More
It was a delight doing business with Michael Toyota, Salesman Biran Teigen service was over the top. Very friendly dealership. I'm happy with the decision of purchasing a Toyota. Salesman Biran Teigen service was over the top. Very friendly dealership. I'm happy with the decision of purchasing a Toyota. More
I had a wonderful experience. Mike Reyes provided excellent customer service. He was very helpful, and was very knowledgeable. I will defiantly return and highly recommend the Service department. excellent customer service. He was very helpful, and was very knowledgeable. I will defiantly return and highly recommend the Service department. More
Dealership went above and beyond expectation. Buying experience was streamlined and hassle free. Received fair value for our trade-in, great price on new vehicle. experience was streamlined and hassle free. Received fair value for our trade-in, great price on new vehicle. More
My Toyota was serviced at Michaels and with the help of Mike Reyes, my experience was a very positive one. I will definitely recommend the dealership Mike Reyes, my experience was a very positive one. I will definitely recommend the dealership More
Hello Friends of Michael Toyota, I booked an Hello Friends of Michael Toyota, I booked an appointment for the 5,000 mile service on my new Tacoma purchased new from your store in August of thi Hello Friends of Michael Toyota, I booked an appointment for the 5,000 mile service on my new Tacoma purchased new from your store in August of this year. Upon arrival I was met by Mr. Patrick, gave him the info he need to go and then went in to say hello to Ernie Ott and Sebu, the fellows that wrote the sale. In no time at all, Ryan came in to let me know my truck is ready to go. I would like to say 'Thank You' to your sales staff Ernie Ott and Sebu, your parts manager Glenn Marsh and to Ryan Patrick for his most courteous service. Thus far, my experience in purchase of a new vehicle has been most exciting. Shannon W. Kirby Prather, CA More
The most pleasant buying experience ever. Everyone was polite and efficient. We bought the car we wanted easily. Ventura Diaz in sales was no-nonsense and polite and helpful. He gave us plenty of attent polite and efficient. We bought the car we wanted easily. Ventura Diaz in sales was no-nonsense and polite and helpful. He gave us plenty of attention and followed through on the sale from the first minute to the end. He pointed out the excellent incentives. Michael, the manager and Mano, the finance guy, all cooperated to make the buying and financing experience painless. My brother sells/finances at Lithia Chevy and this was this first non Chevy we bought in 12 years. More
Went in for a oil change and was greeted by jake he was polite and really knew his business. I would highly recommend jake to anybody who needs there car serviced . he went beyond his duty to make me feel polite and really knew his business. I would highly recommend jake to anybody who needs there car serviced . he went beyond his duty to make me feel comfortable and helped me with my oil change. he noticed my brakes were not doing to good so he had his mechanics replace the pads and now my car feels brand new again.. Thanks jake debussey you have a customer for life :) Joe. B from fresno More