Blackstone Toyota
Fresno, CA
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I must say Stephen Prince made this the most pleasant experience I've ever had buying a new car. Stephen is very knowledgeable about the product he sales. He was very professional explaining all the cont experience I've ever had buying a new car. Stephen is very knowledgeable about the product he sales. He was very professional explaining all the controls on the car. I would highly recommend him to anyone Jim Thompson More
We were met at the car as we were driving through the lot. After looking at one car on foot, we were approached by Jordan bane offering information that we didn't know. He explained the differences betwe lot. After looking at one car on foot, we were approached by Jordan bane offering information that we didn't know. He explained the differences between some of the cars (RAV4) we were interested in and then took us for a test drive. We decided that we wanted more information about purchasing or leasing. This is when Ernie came into the picture and did a great job of explaining prices and options. We decided to lease a RAV4 and trade in our 2000 Lexis. We appreciated the thoughtfulness from both men and look forward to talking to them further regarding some of the different buttons on the car. More
I purchased my car at Michael Toyota and have been servicing it here since the time of purchase. I was lucky enough to come in contact with Jake on my first service appoinment. He is always friendly, servicing it here since the time of purchase. I was lucky enough to come in contact with Jake on my first service appoinment. He is always friendly, keeps you updated on your service and goes above and beyond to get me in and out in a reasonable amount of time. My experiance from todays service made me want to answer this servey. I had to have some warranty work done to replace my navigation unit. I was told that although the nav was warrantied the dvd nav map was not! This made me very unhappy to hear since i believe the dvd is part of the unit and would cost me 250.00 to replace it . Jake could see my concerns and made evey attempt to contact his supervisor and help me solve this problem without any cost out of my pocket! Thank you Jake! Overall the entire service and sales department is always very helpful, kind and understanding of your needs when you vist to service or purchase a new vehicle! Brooke Cornelius 559 433-5863 More
We've purchased vehicles in the past from Jeff and he's always straight forward with us. Never pressured or feel like we're being "sold". He found us what we wanted and was fast getting through the he's always straight forward with us. Never pressured or feel like we're being "sold". He found us what we wanted and was fast getting through the paperwork. He really knows what he's doing. As long as Jeff is there, we won't buy from anyone else. A real asset to Michael. More
I love how helpful and understanding Robert and Brian was of my situation. They welcome me with open arms and I really appreciated that. Because of that I was able to purchase a car without being pressure l of my situation. They welcome me with open arms and I really appreciated that. Because of that I was able to purchase a car without being pressure like other places. More
My first impression of Brian Tiegan was he was very friendly and persoable. He went out of his way to show me the cars i was interested in and he was very knowlegable about the vehicle. He was very e friendly and persoable. He went out of his way to show me the cars i was interested in and he was very knowlegable about the vehicle. He was very easy to work with and It made buying the car a pleasant experience. He made it very clear that if I had any questions to feel free to give him a call any time. He explained how everything worked on the car Make sure u let Brian Tiegan how happy I was with his service. Thank you Scott Perry More
Ernie Ott was very professional and is an asset to the dealership. All three gentleman we met, Ernie, Sebu, and Ross were very pleasent and we had a great overall experience. The RAV4 was very nice as w dealership. All three gentleman we met, Ernie, Sebu, and Ross were very pleasent and we had a great overall experience. The RAV4 was very nice as well. More
Ernie Ott was knowledgeable, friendly and was not pushy to sell by any means. Very nice salesperson (internet sales), w/o the drama of other salesmen I have dealt with. Would highly recommended dealing wi to sell by any means. Very nice salesperson (internet sales), w/o the drama of other salesmen I have dealt with. Would highly recommended dealing with. More
Ryan is always very professional and helpful. I always bring my Tacoma in to the dealership for service because of the excellent treatment I always receive. bring my Tacoma in to the dealership for service because of the excellent treatment I always receive. More