Blackstone Toyota

I was very happy with my service advisor. He was friendly and explained in detail what would be done. Car was done in a timely fashion. Very happy with the dealer so far. friendly and explained in detail what would be done. Car was done in a timely fashion. Very happy with the dealer so far. More

Last Thurs 1/16 and Friday my husband and I had the pleasure of being helped at Michael Toyota dealership by Robert Gushel. I say pleasure because this man is not only an excellent salesman but a gr pleasure of being helped at Michael Toyota dealership by Robert Gushel. I say pleasure because this man is not only an excellent salesman but a great guy. Easy to work with, and very sincere with regard to our preferences and needs. His enthusiasm and sincerity went above and beyond any other salesman we’ve encountered. He still follows up and invites us to come to the dealership with any questions or even another walk through with our new Prius if needed. I can’t say enough about the terrific way he handled the time we spent at the dealership. My husband and I will absolutely recommend him at every opportunity. In addition, everyone at the dealership was friendly and helpful. We were very happy with our experience and we love our car! More

Simply the best dealership on the planet. Fair, outstanding service, great follow up and I mean the entire staff - not just one of two folks. This is a culture of the best auto folks you can find. outstanding service, great follow up and I mean the entire staff - not just one of two folks. This is a culture of the best auto folks you can find. And, I am not a huge fan of car dealers - but these folks break the mold. More

Sal was super friendly, and when I asked a question about another car of mine he offered me useful information that did not require me to bring the car in. But said if his suggestions didn't work he would be another car of mine he offered me useful information that did not require me to bring the car in. But said if his suggestions didn't work he would be happy to take a look at the car. More

The sale representative Moe Thammavongsa is a wonderful helper in helping my family decide on a car and he was great helping us get a deal that work with us. helper in helping my family decide on a car and he was great helping us get a deal that work with us. More

Jordan was great to work with. He was friendly, polite, professional and most of all, not pushy. He told us in the beginning he was new and if he didn't know an answer, he was honest about it and didn't t professional and most of all, not pushy. He told us in the beginning he was new and if he didn't know an answer, he was honest about it and didn't try to make it up. He came in on his day off to meet us which was shows his enthusiasm for his job. The sales manager, Ross Hernandez, was very accommodating and helpful as well. However, every employee we came in contact with was friendly and professional even the sales person in parts. This is my second Highlander from Michael Toyota. Many years ago, I had a bad experience in the service department and stopped going to Michael. I'm glad I gave them a second chance!! This whole experience went perfectly and at no time did I feel rushed, pressured or uncomfortable. I will recommend this dealer to my friends. More

Ernie made every effort to beat the price of another dealership who was also prepared to give us a great price. Ernie's great customer service exceeded all of our expectations. dealership who was also prepared to give us a great price. Ernie's great customer service exceeded all of our expectations. More

This is the second lease I have entered into with Michael Toyota, as well as with Eddie Garcia. I found this visit and purchase to be the easiest and smoothest by far. I remarked to my wife that this was t Toyota, as well as with Eddie Garcia. I found this visit and purchase to be the easiest and smoothest by far. I remarked to my wife that this was the easiest purchase by far and that I actually learned a lot about the sales process. I will be returning in the next few years to purchase a 4x4 truck (pref a Tacoma). If Eddie is still working at Michael Toyota, i will be utilizing him again. More

Ryan Patrick was a great advisor, he explained everything in simple yet concise terms, followed up on information and was a pleasure to deal with. in simple yet concise terms, followed up on information and was a pleasure to deal with. More

We enjoyed the experience at Michael's Automotive. Sarkis met us immediately, he was informative and not pushy. Robert worked to get us the deal we were hoping to get. Robert was accomdating and wen Sarkis met us immediately, he was informative and not pushy. Robert worked to get us the deal we were hoping to get. Robert was accomdating and went out of his way to close the deal. My wife has been back twice since the purchase and both Sarkis and Robert went to see if they could be of any help. Overall a good experience and would recomment them. More