Blackstone Toyota
Fresno, CA
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my preowned purchase I was feeling really stressed about trading my car in for another but my sales rep Luis Ruiz was super friendly, patient, and understanding during the I was feeling really stressed about trading my car in for another but my sales rep Luis Ruiz was super friendly, patient, and understanding during the whole process. I was there from 8am until 4pm and he never rushed me and gave me all the time I needed to make my decision regarding which vehicle I was interested in getting. I would definitely recommend anyone to seek out Luis at this location to assist in purchasing a vehicle. I'd give him two thumbs up for quality customer service! I'd say due to the friendly and great customer service and atmosphere at this branch, I didn't feel the need to go to another dealership to look at their vehicles, although I was getting non-stop calls! Also the service manager Tommy Lea was friendly and worked with me with my situation. My overall experience with this dealership is a very positive experience. I would not hesitate to purchase another vehicle with this dealership in the future. More
First Experience with Michael Toyota Jordan Bane is not your typical car salesman. He is really nice, easy to talk with, answers all your questions, listens to what you are asking for an Jordan Bane is not your typical car salesman. He is really nice, easy to talk with, answers all your questions, listens to what you are asking for and really tries to make sure you are getting what you really want without being the least bit pushy. Everyone at Michael's were nice and easy to deal with. A pleasant experience with minimal stress (there is always some stress to buying a car). They gave me a great trade-in value for my vehicle and made the whole process quite smooth. I would definitely recommend them. More
Great experience. Got the car I wanted at the price I wanted. Everyone was very friendly. Would recommend this dealership to anyone looking to buy a car. Got the car I wanted at the price I wanted. Everyone was very friendly. Would recommend this dealership to anyone looking to buy a car. More
New car I hate car salesman however sebu is a seasoned very easy going salesman I would recommend sebu to any of my friends and family The Internet no non I hate car salesman however sebu is a seasoned very easy going salesman I would recommend sebu to any of my friends and family The Internet no nonsense price is a must More
BakerTacoma Waited for this truck to come in for almost a month. When it did they called right away. I have never made a purchase where everyone seemed to be en Waited for this truck to come in for almost a month. When it did they called right away. I have never made a purchase where everyone seemed to be envious of what I had bought. Everyone was great and they all seemed really excited for me. I can't stand buying cars but this experience was great. More
Excellent Customer Service My husband and I recently purchased a Toyota Camry and were very happy with the quality of customer service, Randy Benefiel was very patient and under My husband and I recently purchased a Toyota Camry and were very happy with the quality of customer service, Randy Benefiel was very patient and understanding with us. Most importantly, Randy was very respectful and was always great at explaining options that best fit our needs and budget. I am very greatful to have worked with Randy and would definitely recommend him to anyone who is a first time car buyer or just looking at purchasing a car. More
Friendly and helpful salesman. We went to look and test drive, but after working with Stephen Prince we were convinced that this was the right time to buy. Stephen was quite knowled We went to look and test drive, but after working with Stephen Prince we were convinced that this was the right time to buy. Stephen was quite knowledgable about the product line we were looking at. This is the third vehicle we have purchased from Michael's. We have always been treated warmly. More
Give them an A+++ and 5 Stars, Flawless in every detail 3rd car purchased at Michael s and the best customer service ever from the 2 gentleman that helped us out, will never forget this experience. 3rd car purchased at Michael s and the best customer service ever from the 2 gentleman that helped us out, will never forget this experience. More
Regular maintenance I really appreciate that the team was able to do the work and get me out quicker than I expected. The only thing I didn't like was that there was no c I really appreciate that the team was able to do the work and get me out quicker than I expected. The only thing I didn't like was that there was no coffee in the pots at 9:30 AM and several employees tried to get coffee and couldn't, yet they didn't get them re-filled. More
Always a joy! Ryan Patrick is a wonderful rep. I know he's looking out for my and my cars best interest. It makes a usually annoying task effortless. Thanks, Ryan! Ryan Patrick is a wonderful rep. I know he's looking out for my and my cars best interest. It makes a usually annoying task effortless. Thanks, Ryan! More