Blackstone Toyota
Fresno, CA
Filter Reviews by Keyword
By Type
Showing 587 reviews
Corolla LE Plus Ger Lee greeted us when we arrived at the dealership and he was professional and answered every question we had and wasn't pushy, which was a plus for Ger Lee greeted us when we arrived at the dealership and he was professional and answered every question we had and wasn't pushy, which was a plus for me. More
2015 Tundra Limited 4x4 Purchase from Michael Toyota I was very pleased with your sales staff: Lupe Gaitan, Kong, and John sales manager. We were treated very well and they recognized the fact tha I was very pleased with your sales staff: Lupe Gaitan, Kong, and John sales manager. We were treated very well and they recognized the fact that we are loyal repeat customers. At no time were we pressured, and our questions were addressed. Lupe Gaitan leaves you with the impression that they have a passion in what they do and definitely make an impression for us to come back when I am ready for that red Scion (lol). I want to also recognize Jake DeBussey and Marie.... your precious shuttle driver. They all make you feel special and welcomed. More
No high pressure sales tactics. Refreshing experience. New to town & this was the 4th dealership we had been to. Prior to coming to Michaels, my wife was ignored when she was alone on a competitors lot fo New to town & this was the 4th dealership we had been to. Prior to coming to Michaels, my wife was ignored when she was alone on a competitors lot for 45 minutes, we were left in the salesmans office for 30 minutes while we could see him chatting with the sales manager, the third dealership refused to tell us the price of the vehicle until we drove it. Needless to say, we walked away from all 3 of these dealerships. We were on our way home worn out from our dealings when we drove by Michaels & decided to give it one more try. Our salesman, Randy Benefiel, went over everything he had at the Toyota certified used car lot that was close to what we were looking for. He then took us across the street to look at what they had on the Michael's Chevy certified used lot. We drove vehicles from both lots but they did not meet exactly what we were looking for. Randy never attempted to pressure us into anything. He answered questions & gave us information. I ask about seeing a new vehicle for comparison & Randy worked with us for another hour offering great information for us regarding the vehicles & options. We must have looked at another 15 new vehicles & it was myself that told Randy Benefiel that I wanted to see if we could come to terms on the purchase of the specific vehicle that we wanted. Negotiations took less than 30 minutes from start to finish & I feel I paid a very fair price for the vehicle & the experience was the best I have ever had purchasing a vehicle from a dealership. Finishing the DMV & paperwork was also positively surprising. The Finance manager gave us information concerning extended warranty & other options, but never pressured us into purchasing them. I will definitely come back to Michaels when we are in the market for another vehicle. More
Buying my Camry at Michael Toyota I gave a "good" review because most of the people that worked with us were very kind and welcoming; and were trying to do their best to accommodate ou I gave a "good" review because most of the people that worked with us were very kind and welcoming; and were trying to do their best to accommodate our needs and wants. While one person in particular went above and beyond to help make the transition easier. He stayed later to make sure I knew how every little gadget in my car worked. Waheed Mirza was awesome! More
Excellent Ernie was awesome, very proficient and knowledgable! I got a great truck at an excellent price without being pushed. Ernie was awesome, very proficient and knowledgable! I got a great truck at an excellent price without being pushed. More
Quick, easy , fast! Everyone was very efficient! Made the buying experience a pleasure! This was my second car I purchased from the dealership . Would definitely recommen Everyone was very efficient! Made the buying experience a pleasure! This was my second car I purchased from the dealership . Would definitely recommend buying from them ! More
Excellent service I was extremely satisfied with the service. Everybody was really helpful and did everything they could to get me the best deal possible. Javier Lopez I was extremely satisfied with the service. Everybody was really helpful and did everything they could to get me the best deal possible. Javier Lopez was very helpful in particular. He took us around the lot and showed us many options. He provided excellent service. They were all very patient and did not try to rush me through the process. They are very knowledgeable and managed to make the car buying process the least stressful it's ever been for me. My family and I have bought 3 cars at Michael Toyota because of the service and because they always do everything in their power to get us a great deal. It's a pleasure doing business with them. More
Great selection and nice salesman! I was very pleased with their selection and $3000 rebate they offered. Plus, my salesman was vety respectful and kind. He helped me make my decision b I was very pleased with their selection and $3000 rebate they offered. Plus, my salesman was vety respectful and kind. He helped me make my decision by allowing me to drive two cars to my house to have my family members view them! It helped me to make my decision on which to buy! Thanks Harry :) More
Internet Sales at Michael Toyota is terrific! I am like most people nowadays. I know what I want and I want to get what I want now, with as little hassle and time spent as possible. Dealing with S I am like most people nowadays. I know what I want and I want to get what I want now, with as little hassle and time spent as possible. Dealing with Sebu Yergatian, for the second new vehicle purchase in 16 months, has been nothing short of awesome. Sebu offers great service right now and follows through with answers to all of your questions in a timely manner. I highly recommend Sebu and his Internet sales team at Michael Toyota! More