Bishop Maserati Alfa Romeo
Hurst, TX
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He was able to get a car two other dealerships could not do. One was on the East Coast and the in California. They were able to locate the car but had difficulty in a sale in which I was not present and j do. One was on the East Coast and the in California. They were able to locate the car but had difficulty in a sale in which I was not present and just wired the money. I knew what car I wanted and they each had one on their lot. When it came to purchasing each required that I fly to their location and complete the paper work. Adam was pleasant and returned my calls and emails. He arranged sale just with photos and website info. Car was just as described. More
A very pleasant experience. Adam was great to work with. My trade-in was valued as soon as I arrived, there was no hassle with this part. All questions answered promptly. A part that I usually dread (the My trade-in was valued as soon as I arrived, there was no hassle with this part. All questions answered promptly. A part that I usually dread (the finance guy) was actually not bad to deal with. These guys made it easy for me to get in, get out and get the car I wanted. More
Excellent service all around. Adam went above & beyond to make sure everything was perfect for my sight unseen purchase. This company not only sales some of the nicest cars at the best prices but also takes make sure everything was perfect for my sight unseen purchase. This company not only sales some of the nicest cars at the best prices but also takes care of you after the sale. More
Adam consistently answered every question, and if he was uncertain as to the answer, he researched until he found it. There were NO high pressure sales tactics. Importantly, he was as accessible and helpful uncertain as to the answer, he researched until he found it. There were NO high pressure sales tactics. Importantly, he was as accessible and helpful AFTER the sale as before. Goes the extra mile. I would work with him on future purchases without hesitation. More
The dealership itself was fine. It was quiet when I arrived shortly after noon on a Monday. There were no greeters, but I had an appointment setup with Ken. Ken was a key reason why I purchased m arrived shortly after noon on a Monday. There were no greeters, but I had an appointment setup with Ken. Ken was a key reason why I purchased my Maserati from this dealership. He was prompt in his initial response to my web inquiry, answered all of my questions, and was candid with me throughout my purchasing decision (which I appreciated). I like to buy from people I like and Ken is a very likable guy. Though I had an option to purchase a similar vehicle in Houston (though it was one year older - but cheaper!), I ultimately decided to go with Essence and Ken and made the 274 mile trip to finalize the deal. The no negotiation on the price was a different experience - I wasn’t accustomed to it and not sure if that took some of the fun out of the car buying experience. I will only give 3 stars in this area - I thought their price was fair, but not great (though maybe to be expected in the pandemic driven shortage of used cars). More
Knowledgeable, polite, straightforward, personable. Are only a few of the great many Attributes for this dealership. From test drive to on the road in about two hours. We researched cars online And visite only a few of the great many Attributes for this dealership. From test drive to on the road in about two hours. We researched cars online And visited eight different dealerships. Having found what looked to be the perfect vehicle, we drove four hours to test drive our new/used car. Ken had everything ready for us when we arrived and we drove off with the perfect car! More
We found the vehicle we purchased through Facebook and messaged them and got a very quick response. We lived out of state, so everything was done through email and phone calls with exception of the paperw messaged them and got a very quick response. We lived out of state, so everything was done through email and phone calls with exception of the paperwork which they overnighted to us to sign and provided return overnight shipping. The car was delivered to us quickly. Johnny was wonderful throughout the whole process, always staying in contact and communicating and explaining things when needed. More
Pleasant salesperson. Responded promptly to my many Pleasant salesperson. Responded promptly to my many questions on the car. Used car price was not negotiable. Hence, I did not make a deal. The u Pleasant salesperson. Responded promptly to my many questions on the car. Used car price was not negotiable. Hence, I did not make a deal. The used car marketplace is no longer a bargain. More
Adam done great job working with me from the start to the end. Most important, Adam is an honest car salesman which is very hard to find these days. Thanks Adam. Sam T. end. Most important, Adam is an honest car salesman which is very hard to find these days. Thanks Adam. Sam T. More