
Bishop Maserati Alfa Romeo
Hurst, TX
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Great experience Valet services were on time and very knowledgeable about the vehicle they were taking. Great customer service Service department at Essence also p Valet services were on time and very knowledgeable about the vehicle they were taking. Great customer service Service department at Essence also pleasant and knowledgeable kept us informed as to status of vehicle service and when it would be returned More
Customer Service Oriented! After having what was best described as a "dumpster fire" of an experience with the 2 Dallas-area Alfa Dealers (both owned by same person), Essence wa After having what was best described as a "dumpster fire" of an experience with the 2 Dallas-area Alfa Dealers (both owned by same person), Essence was a refreshing and most pleasant surprise. I will drive the 45 minute trip to Essence from now on to have my car serviced. Their focus on delivering the best customer experience is evident and much appreciated. More
New car follow up Quick friendly service. Made keys compatible. Adjusted key shaft to make secure. Evan welcomed me and assured that I was out in a timely manner, which Quick friendly service. Made keys compatible. Adjusted key shaft to make secure. Evan welcomed me and assured that I was out in a timely manner, which I was. More
Maserati service Evan and Hillary were amazing!! This was my 3rd service and I have had many issues with the first 2 but this one went off without a hitch!! Amazing!! Evan and Hillary were amazing!! This was my 3rd service and I have had many issues with the first 2 but this one went off without a hitch!! Amazing!! More
Professional, knowledgeable and courteous people abound Every step of the way, from the search-for-a-car process to the vehicle delivery, Rama and Tatum were professional, knowledgeable, and attentive. All Every step of the way, from the search-for-a-car process to the vehicle delivery, Rama and Tatum were professional, knowledgeable, and attentive. All went smoothly. More
Very helpful Very easy to work with, great financing, and clean environment. I found exactly what I was looking for. The staff was very kind and patient and there Very easy to work with, great financing, and clean environment. I found exactly what I was looking for. The staff was very kind and patient and there was a lot of stuff around to keep my younger son entertained while I was shopping. More
Great job! Ala Ben Adam Ash I am a first time buyer and I most say, these four amazing people were extremely helpful in helping me purchase my first vehicl Ala Ben Adam Ash I am a first time buyer and I most say, these four amazing people were extremely helpful in helping me purchase my first vehicle. I would definitely recommend them to anyone. I know for a fact my next vehicle will come from Essence Maserati Alfa Romeo. Thanks again Ala, Adam, Ash, and Ben. More
Friendly staff Both hillary and jorge were very nice and helpful throughout my service experience. They answered all my questions and performed the service as reques Both hillary and jorge were very nice and helpful throughout my service experience. They answered all my questions and performed the service as requested. Thanks More
Great experience Wonderful experience working with the Team at Essence - Tatum was lead for us and she was extremely professional and personable which made the decisio Wonderful experience working with the Team at Essence - Tatum was lead for us and she was extremely professional and personable which made the decision making process and angrier experience enjoyable and stress free. After the sale I had some questions and Tatum’s follow up was still quick and thorough. Would recommend Essence to anyone - World class service. More
FIRST TIME CUSTOMER FOUND THEM AFTER LOOKING FOR A MASERATI SERVICE CENTER IN FT. WORTH, NOT AN EASY TASK, DEFINITELY A BEST KEPT SECRET, ONCE I GOT THERE EVERYONE WAS VE FOUND THEM AFTER LOOKING FOR A MASERATI SERVICE CENTER IN FT. WORTH, NOT AN EASY TASK, DEFINITELY A BEST KEPT SECRET, ONCE I GOT THERE EVERYONE WAS VERY FRIENDLY AND ATTENTIVE, EVAN EXPLAINED EVERYTHING THAT WOULD BE DONE AND SOME THINGS THAT WERE NOT NECESSARY. KIRK FREDERICK GREETED ME, NOT REALLY SURE HIS POSITION, MAYBE THE GM, BUT MADE CERTAIN MY CONCERNS WERE ADDRESSED, TOOK THE TIME TO EXPLAIN A WARRANTY SERVICE OPTION THAT WAS AVAILABLE THAT I WAS NOT AWARE, THAT COULD SAVE ME MONEY ON FUTURE SERVICES, REALLY HAD A GREAT EXPERIENCE, THEY HAVE NOW BECOME MY DEALERSHIP FOR ALL MY SERVICES, LOOKING FORWARD TO A LONG TERM RELATIONSHIP! More