
Bishop Maserati Alfa Romeo
Hurst, TX
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Very efficient and friendly Put into shop for annual service plus issues with rear differential. Repair / replacement was handled under warranty. From valet pick up and return to Put into shop for annual service plus issues with rear differential. Repair / replacement was handled under warranty. From valet pick up and return to having wheel refinished everything was easy and fast. More
Friendly and Attentive Exceptional buying experience at Essence. It's not every day that the GM is the one who you end up working with, from test drive all the way through t Exceptional buying experience at Essence. It's not every day that the GM is the one who you end up working with, from test drive all the way through the end of the sell. And when I returned for an appointment I had scheduled with John, on the day we purchased, to have a few minor things taken care of, Kirk took time to say hello. John was a real pleasure to work with. Went out of his way to get answers and assist me with the ZAZ app (something that we all forgot to go over on day of purchase). More
SERVICE IS WHAT I WAS TOLD AND THAT IS WHAT I GOT TIME I WAS TOLD TO DO THE SERVICE REQUESTED WAS AS CLOSE AS EXPECTED. SHOP AND DEALERSHIP WAS CLEAN AND INVITING - GREG MAIN IS A GREAT SERVICE ADVIS TIME I WAS TOLD TO DO THE SERVICE REQUESTED WAS AS CLOSE AS EXPECTED. SHOP AND DEALERSHIP WAS CLEAN AND INVITING - GREG MAIN IS A GREAT SERVICE ADVISOR - SHOP FIXED THE PROBLRM WITH MY MASERATI. More
Great service All the people there were super friendly and made my car buying experience great. They were all very helpful and helped me thru the entire process. I All the people there were super friendly and made my car buying experience great. They were all very helpful and helped me thru the entire process. I would definitely recommend the! More
Friendly and Transparent The people at Essence Maserati Alfa Romeo really made the car buying process easy and were transparent throughout the process! Daniel was super friend The people at Essence Maserati Alfa Romeo really made the car buying process easy and were transparent throughout the process! Daniel was super friendly and answered all of my many questions! The sales manager, Adam, was also very friendly and made sure I understood all the paperwork! Would definitely recommend! More
nice and easy When I brought my Stelvio in for its first service they told me that normally Alfa pays for the first service but because I have had the car more than When I brought my Stelvio in for its first service they told me that normally Alfa pays for the first service but because I have had the car more than 1 year, I would be paying 450 for the oil change and service. My service guy (John) was able to get Alfa to pay it anyway since I only have 7000 miles of the car. He is my hero and has earned my loyalty as a customer. Very nice people there. More
I have to amend an earlier review I originally gave this company a better review. But because they have not fulfilled the terms and understanding of our contract I have to give this co I originally gave this company a better review. But because they have not fulfilled the terms and understanding of our contract I have to give this company one star. I have had my car for about four weeks and I still have not received my contract paperwork which they have promised to send me. They also promised to buff out a few scratches and that has yet to be scheduled even though I have tried to reach out and inquire multiple times. They have not been trustworthy and the service has not been what I thought it would be. I am very disappointed in and happy at this point because I felt that I was misled and lied to. I would not recommend this dealership to anyone because I cannot in good conscience recommend a company that lies and is misleading to its customers. I hope my salesman Justin and his manager Adam will learn how to be transparent and truthful will the clients who keep them in business More
Satisfied Gave us the best deal and made the dealership process a breeze. So far best experience buying a car from a certified dealership. Will recommend in the Gave us the best deal and made the dealership process a breeze. So far best experience buying a car from a certified dealership. Will recommend in the future More
great experience with every facet of my purchase Daniel was great in working with me and making my purchase as easy as possible and pretty much effortless. I would recommend this dealer to anyone in Daniel was great in working with me and making my purchase as easy as possible and pretty much effortless. I would recommend this dealer to anyone in the market looking for a new or used car! More
Easy and enjoyable Daniel made our purchase easy and he was bilingual making our experience enjoyable while also working with us to find the best deal possible for our n Daniel made our purchase easy and he was bilingual making our experience enjoyable while also working with us to find the best deal possible for our new ram More