
Bishop Maserati Alfa Romeo
Hurst, TX
Filter Reviews by Keyword
By Type
Showing 1,277 reviews

Great experience Team Member, Al, treated us like royalty. He efficiently took care of getting the vehicle ready for us. He got the paperwork done thoroughly and minim Team Member, Al, treated us like royalty. He efficiently took care of getting the vehicle ready for us. He got the paperwork done thoroughly and minimized the time we spent at the dealership.We were greeted by almost everyone who passed. Great team. Great deal. More
Check engine light I love the fact that every time I take my vehicle in for service they provide us with a loaner call. I have been given twice now a brand new Stelvio t I love the fact that every time I take my vehicle in for service they provide us with a loaner call. I have been given twice now a brand new Stelvio to drive until work has been completed. More
Found my Alfa Romeo Giulia QV I was looking for a specific model year Quafrifoglio with specific options. Found it on the internet which led me to the Essence Auto Group website. I was looking for a specific model year Quafrifoglio with specific options. Found it on the internet which led me to the Essence Auto Group website. Worked details with Paul Adkins Director of Alfa Romeo Sales via email and then phone. Flew to Dallas, Essence picked me up at the airport, and the car was what I was looking for. I then drove it home to Alabama. Pleasant no drama dealer experience, nice drive home. Realized when I got home, I didn't have the manuals so Paul mailed them to me. Kudos to Paul and Essence! I hope my local Alfa dealer is as easy to work with when I need local service. More
Clean We went here for a veh. Customer service was a joke. Kevin was by far very friendly and knowledgeable. But as for the other employees were not very p We went here for a veh. Customer service was a joke. Kevin was by far very friendly and knowledgeable. But as for the other employees were not very pleasant. Would only budge on price if we was willing to finance thru them. But becuase we choose a different company to finance thru he refused to help us. With removing an additional 400.00 off the 1200 we was charged in fees. To buy a new veh. More

Great experience No games, very honest. I kept looking for the typical run around, long waits, and high pressure but never experienced it. Very pleasant all around. No games, very honest. I kept looking for the typical run around, long waits, and high pressure but never experienced it. Very pleasant all around. More

Worth the drive! My husband and I drove 4 hours to see this vehicle, and man was it worth it! Adam and Al were so helpful and we couldn’t be more grateful for how easy My husband and I drove 4 hours to see this vehicle, and man was it worth it! Adam and Al were so helpful and we couldn’t be more grateful for how easy everything was. The car was everything Adam said it would be, thank you! More
Fantastic job getting my work done They went above and beyond with my care when i expressed a problem during my vehicle's stay in the maintenance department. I was very pleased with the They went above and beyond with my care when i expressed a problem during my vehicle's stay in the maintenance department. I was very pleased with their offering of non-cash compensation to me for taking care of the issue. More
Giulia Great service lots of upfront info and follow up Jeff explained all items very well he made several follow up calls on optional items the price was ex Great service lots of upfront info and follow up Jeff explained all items very well he made several follow up calls on optional items the price was explained and was within the estimate given More

Happy with purchase Ala did great in helpings us get the car we wanted, super friendly and went out of his way to make us happy, overall we are happy with our purchase Ala did great in helpings us get the car we wanted, super friendly and went out of his way to make us happy, overall we are happy with our purchase More
Service My advisor handled everything professionally, even though I wasn’t there physically , he explained everything what was Dione including recall service My advisor handled everything professionally, even though I wasn’t there physically , he explained everything what was Dione including recall service update , car was detailed, cleaned, More