Bishop Maserati Alfa Romeo

lack of experience I know I used the internet to shop for my vehicle not really wanting to deal with all the hassle of the salesmen, so maybe this is my fault. When I I know I used the internet to shop for my vehicle not really wanting to deal with all the hassle of the salesmen, so maybe this is my fault. When I found the vehicle I wanted and went to the dealership, I definitely didn't feel like the sales person or dealership cared if I purchased the car or not. The sales person told me nothing about the car or what to expect from a Alfa. I asked him about the technology because I heard that was one of the major draw backs of the car, he informed me that it was slacking but since everyone uses Apple Car Play you didn't need to worry about it with the car. Well come to find out my car does not come with Apple Car Play (wish I had of known). The major complaint of the whole situation is once we decided on a price for the car I made an appointment to come side the paper and when I arrived I had to wait an 1 1/2 to do so. No real explanation was given and the sales person did not check on me or offer anything while I waited. A few others stopped by and said I could help myself to the coffee machine. Once the paperwork was sign (which was fast, and the gentlemen that help me with that was great) the salesman walked me to car and said here you go. I asked him is there anything I need to know. He just handed me the car and said enjoyed. No information was given to me about maintenance or wasn't introduced to my maintenance person for future assistance or even the Sales Manager. Maybe I'm spoiled I have always used Sewell in the past to purchase my vehicles and customer service is unbeatable no matter the price of the car that is purchased... guess I was expecting the same or at least something close to it. I love the car although I do wish it had Apple Carplay, but I was not impressed with the salesman or dealership. Most likely I would not recommend or ever purchase another vehicle from Essence More

Took several hours I’ve never been to a dealership that wasn’t able or willing to negotiate at least some on the price so this experience was new to me. While the sales I’ve never been to a dealership that wasn’t able or willing to negotiate at least some on the price so this experience was new to me. While the salesman was nice, I didn’t catch anyone else’s name. I didn’t catch any manager’s name, but I probably met one. The dealership was nicely laid out and those that I interacted with were friendly. As far as the sales price, the price was fair. The transaction itself was incredibly slow at about two hours, once the deal was agreed to. I’ve purchased a new car in less than 30 minutes, including financing and vehicle preparation, so the 2hr wait this time was disappointing to me, especially since the dealership was not busy on a rainy Saturday evening. More

Got what I was looking for. I was looking for a great deal, great service and within my budget. Thank you Paul for making thIs process a smooth and fit within my needs. Highl I was looking for a great deal, great service and within my budget. Thank you Paul for making thIs process a smooth and fit within my needs. Highly recommend!! More

Friendly staff Great service. Comfortable waiting room with amenities. Good communication from service staff. Service completed in time frame promised. Included wash Great service. Comfortable waiting room with amenities. Good communication from service staff. Service completed in time frame promised. Included wash and vacuum. Very pleasant staff. More

Great service Greg was punctual and very easy to communicate with. Advised on best course of action for my cars warranty work and had all arrangements set up with n Greg was punctual and very easy to communicate with. Advised on best course of action for my cars warranty work and had all arrangements set up with no time wasted. Happy to do business with again and will come back for further services. More

I’ve been buying cars from Paul for years, and he always does a great job. This was the second car I bought from him at Essence and the seventh total. I wouldn’t be coming back if I wasn’t happy. does a great job. This was the second car I bought from him at Essence and the seventh total. I wouldn’t be coming back if I wasn’t happy. More

Maxima Daniel yo was an incredible and really helpful person, for sure ill talk to him again for my next car, he was always polite and he was always looking Daniel yo was an incredible and really helpful person, for sure ill talk to him again for my next car, he was always polite and he was always looking for my needs More

very good service and attention Very professional service since the first contact. I got all the information that I need from Daniel and the follow up was really good. Also the servi Very professional service since the first contact. I got all the information that I need from Daniel and the follow up was really good. Also the service and advise from the financial manager was great More

Car buying made easy. Ron and I would like to give a personal shout out to Al, he typifies cool professionalism. The entire dealership treated us like family. Thank you aga Ron and I would like to give a personal shout out to Al, he typifies cool professionalism. The entire dealership treated us like family. Thank you again. More