Bishop Maserati Alfa Romeo

No High Pressure Sale! I had a great experience at Maserati Alfa Romeo. My sales representative deserves to receive all 5 stars in my book. Before I even walked into th I had a great experience at Maserati Alfa Romeo. My sales representative deserves to receive all 5 stars in my book. Before I even walked into the dealership, as usual, I prepared myself for one of two things which was either high pressure sales tactic or not to be taken serious as a potential buyer. I was greeted right away. My sales rep asked questions then listened intently. He made suggestions and recommendations only when I asked for his opinion. I never Ed felt rushed to make any kind of decisions. He delivered and surpassed my expectations. I would recommend this dealership to anyone who is ready for an easy “No High Pressure Sales” experience. Thanks More

Great experience easy and fast process in and out I love the car the dealership work with me as well to give warm experience. I would recommend them if you are not wanting to be at a dealer all day. T I love the car the dealership work with me as well to give warm experience. I would recommend them if you are not wanting to be at a dealer all day. The staff is friendly and welcoming. The overall experience with my purchase was magnificent. If you are in the Hurst, TX area stop by if you are looking to purchase or shopping for new or used car. More

Easy, no pressure experience I’ve bought a number of cars in my lifetime, but I’ve never had such an easy and no pressure experience as I had at Essence Maserati Alfa Romeo. From I’ve bought a number of cars in my lifetime, but I’ve never had such an easy and no pressure experience as I had at Essence Maserati Alfa Romeo. From the word go, Paul, Amanda, and the others at Essence were polite, professional, and very helpful. I will definitely recommend Essence to all my friends and family. . More

Great Experience I purchased a 2019 jeep wrangler from Daniel and it was a very positive experience. I am very happy with the purchase and the team at Essence was more I purchased a 2019 jeep wrangler from Daniel and it was a very positive experience. I am very happy with the purchase and the team at Essence was more than helpful. More

Excellent Best customer service experience fast & friendly I love my new Maserati Quattroporte. They made it seem effortless throughout the whole process I de Best customer service experience fast & friendly I love my new Maserati Quattroporte. They made it seem effortless throughout the whole process I definitely recommend checking them out More

Excellent and complete service visit. I arrived on time and a service member met me at my vehicle to begin check-in for an first time oil change, and, factory recall programming updates. I arrived on time and a service member met me at my vehicle to begin check-in for an first time oil change, and, factory recall programming updates. After surveying the vehicle with the servicing member, some uneven feathering on a front tire identified the need for an alignment. The services were performed within the time originally given and the car was washed and very well detailed before giving it back to me. While driving home the benefit of the alignment made itself clear as the car felt even better planted and stable at high speeds. More

Made everything easy I was having an extended problem of getting an issue diagnosed, and I finally started taking pictures of things while it was happening, because the pr I was having an extended problem of getting an issue diagnosed, and I finally started taking pictures of things while it was happening, because the problem would reset by the time I got it into the shop. It was very frustrating. With the additional info the Service team led by Jeff was able to contact the factory and finally come up with a solution. So they had a valet pickup the car, gave me a loaner, and once all the parts came in finally got my car up and running. A valet is returning it to me as I type this so I am very satisfied with the customer service of this dealership. More

What a Great, no pressure car buying experience! Although I was buying a used car that was way on the low end of what these guys usually sell at Essence Maserati Alfa Romeo this was a much greater ex Although I was buying a used car that was way on the low end of what these guys usually sell at Essence Maserati Alfa Romeo this was a much greater experience that my last new car purchase from another very well known huge Nissan dealer. We were treated so much better, with far greater respect and honesty. It made the purchase so much less stressful that it was actually enjoyable. The dealership is beautiful and if you appreciate really nice craftsmanship this place is like spending an afternoon at a really nice car show. We arrived just as the dealership opened, we did not have an appointment but I told Erik we would probably be there early, an accident caused Erik to be a little later that he planned, but Adam the sales manager really stepped up to help us out and show us the car we came to look at. He really exuberated what it means to be a great leader, for great leaders know how to serve. The only negative part of the entire experience was when at one point a salesmen told us that they were not making any money on the sale of this vehicle, which I did not believe and found slightly offensive. I do not expect anyone to work for free. If you tell me you are loosing money on a deal you need to show me the paper work to prove it, otherwise I really do not like that sort of sales tactic. But other than that we had a great car buying experience and through the entire process Erik was extremely helpful, polite, and very professional. We were not familiar at all with the vehicle that we purchased. It had more features and options than any car we have ever had or even looked at for that matter but Erik spent a great deal of time making sure we were very comfortable with the vehicle and were at least aware of all of the features it has. He helped my wife sinc her phone to the car and set up the navigation system. He was so great and we really appreciated his time. So here we are a few days after the purchase and instead of having buyers remorse we are realizing that we got a better deal than we originally thought. My wife absolutely loves this Explorer ! Thanks to all of the wonderfully friendly staff, especially to the guy who helped me make coffee. What a wonderful car buying experience, thanks again and may God Bless you Guys Greatly ! More

Had a great experience at Essence Masarati. Rami and his team were excellent in guiding me to the right vehicle. I would definitely recommend them ! team were excellent in guiding me to the right vehicle. I would definitely recommend them ! More