Bishop Maserati Alfa Romeo

Bad Customer service if you are here just for the test drive and dont have a time line for purchase, they can really treat you like they dont care . we were made to wait f if you are here just for the test drive and dont have a time line for purchase, they can really treat you like they dont care . we were made to wait for over hours and pass by like they never saw you . they will start servicing others who came much after you. Ala H was the only considerate employee who at least asked once and later decided to understand our concern and address it himself More

Buying From Out of State I reached out to Essence from Florida for a certified pre owned vehicle. After being connected with Ken Workman I was able to move through the process I reached out to Essence from Florida for a certified pre owned vehicle. After being connected with Ken Workman I was able to move through the process with ease. Ken answered all my questions promptly and provided all the information I needed with clarity and transparency. He worked with Amanda in financing and quickly processed my paperwork. I was lucky enough to meet Ken in person to pick up the vehicle, yet was fully confident in having it shipped to me in Florida. Thanks to Ken and the Essence Team, the experience was a great start to a beautiful road trip home in my new vehicle! More

Great experience Ken was very helpful and professional. He was prompt without being too pushy and very knowledgeable. Overall I had a very good experience with him. Ken was very helpful and professional. He was prompt without being too pushy and very knowledgeable. Overall I had a very good experience with him. More

Great service by the right folks! Greg helped me resolve an issue of miscommunication that resulted in a great outcome for me. Really enjoy the dealership. Looking forward to being a Greg helped me resolve an issue of miscommunication that resulted in a great outcome for me. Really enjoy the dealership. Looking forward to being a customer for a long time! More

Positive experience Helpful staff, clean place, well stocked, didn't overlook anything really. Answered all my questions, had my car ready. I'm afraid I can't think of a Helpful staff, clean place, well stocked, didn't overlook anything really. Answered all my questions, had my car ready. I'm afraid I can't think of a single thing to complain about. Decent coffee too. More

Perferct Everything was professional from the greeting to bye. Service was completed exact time he promised in the beginning and cleaning was also immaculately Everything was professional from the greeting to bye. Service was completed exact time he promised in the beginning and cleaning was also immaculately done. Best service experience ever. More

Easy to deal with. Up front pricing. Friendly team. Worked with Daniel and Adam on a used Ram 1500. Great to deal with. Fair pricing (no haggle dealership) when looking at other vehicles in the DFW area Worked with Daniel and Adam on a used Ram 1500. Great to deal with. Fair pricing (no haggle dealership) when looking at other vehicles in the DFW area. Easy on the sale. Simply got my info and let me drive around solo (without any salesperson in the car.) So I got a real feel for the vehicle without any pressure. Adam went to bat for me on our APR so that we could get terms we could all agree with. Overall, enjoyed the experience and would recommend. Probably the fastest car buying experience i've had to date. More

Service Dept Service Advisor (Jeff) was very accommodating. I explained I needed to be back on the road at a certain time and he made it happen. Service Advisor (Jeff) was very accommodating. I explained I needed to be back on the road at a certain time and he made it happen. More

Professionalism and Courteous Upon arrival I was immediately greated and the service tech already had my worksheet in hand. After confirming each item to be reviewed, my vehicle wa Upon arrival I was immediately greated and the service tech already had my worksheet in hand. After confirming each item to be reviewed, my vehicle was taken into the service shop for service. As I was walked thru the showroom/waiting area, shown where everything I could need during my wait was, I was provided the estimated service time. Floor staff was attentive to see if they could be of assistance. My vehicke was returned exactly at the time promised. More

Great customer service with Greg Greg took the time to understand what was the issue that required service with my car, let me speak with the service technician about the fix, then fo Greg took the time to understand what was the issue that required service with my car, let me speak with the service technician about the fix, then followed up on the potential fixes to the problem. More