
Bishop Maserati Alfa Romeo
Hurst, TX
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The whole experience was wonderful, I have to admit that before going I was not looking forward to buying a vehicle dealing with pushy salesmen and all the back and forth that normally comes with buying a c before going I was not looking forward to buying a vehicle dealing with pushy salesmen and all the back and forth that normally comes with buying a car. I can tell you that is not at all how this process was I came in said I wanted to test a few vehicles, there was no push back at all, told them I wanted to come back and let my wife try out the car and they had no problem putting a short hold on the vehicle for me! I never once felt pressured to make a decision, they were very informative and helpful. Everyone was also so polite and nice from start to finish. I WILL be a return customer! More
STAY AWAY Purchased a Dodge Viper from this dealership. It was described as "Both the exterior and interior are in phenomenal condition". I flew across the coun Purchased a Dodge Viper from this dealership. It was described as "Both the exterior and interior are in phenomenal condition". I flew across the country to pick it up, and as soon as I drove off the lot I began noticing issues that were not disclosed. They told me the bottom panels were going to be touched up which was a complete lie, the doors rattled badly and were out of adjustment, head lights were cracked, of which I was told "this happens with all these cars" after I had already arrived. Lastly, they didn't even bother to wash the car or fill it up with gas. I wouldn't expect this bad of customer service from a Mazda dealership, much less a dealership selling high end vehicles. More
Service Jeff was very helpful and courteous. It did take a little longer then I would have liked but it appears Alfa was needed to help with some on the it Jeff was very helpful and courteous. It did take a little longer then I would have liked but it appears Alfa was needed to help with some on the items which no longer worked. More
Outstanding service, excellent communication! I appreciate the text message updates and the ability to pay with my phone. Jeff is a consummate professional it was ready to meet my needs. appreciate the text message updates and the ability to pay with my phone. Jeff is a consummate professional it was ready to meet my needs. More
Flawless execution on Maserati purchase Flawless execution on the purchase of a 2018 Quattroporte GTS. Paperwork came via email quickly,funds wired that day and car delivered to our home th Flawless execution on the purchase of a 2018 Quattroporte GTS. Paperwork came via email quickly,funds wired that day and car delivered to our home the next day. No suprisies on the bar. Ramy and Jillian very pleasant to deal with More
30k service Greg was very professional and courteous during my service appointment. I hope he can take care of me in the future. Thank you very much! Greg was very professional and courteous during my service appointment. I hope he can take care of me in the future. Thank you very much! More
My purchase was stress free. I worked with the online SP Daniel. He was very knowledgeable and had great follow up to all of my questions. I would highly recommend. Daniel. He was very knowledgeable and had great follow up to all of my questions. I would highly recommend. More
Professional and quick service Kevin made purchasing my Miata quick, easy and painless. He was professional, welcoming and willing to work with me even though I came in so late. He Kevin made purchasing my Miata quick, easy and painless. He was professional, welcoming and willing to work with me even though I came in so late. He made the process of purchasing a vehicle nice and easy, I was in and out within an hour and a half. Thanks Kevin! More
Great experience, will be back! The team over at Essence is first class, they handled all of my concerns with prompt care. Bringing in my Maserati is always a joy, really nice loaner The team over at Essence is first class, they handled all of my concerns with prompt care. Bringing in my Maserati is always a joy, really nice loaner cars and friendly staff. Thanks again More