Bishop Maserati Alfa Romeo
Hurst, TX
Filter Reviews by Keyword
By Type
Showing 1,277 reviews
Wonderful service! I bought my pre owned car from Adam and he made it so easy! I’m from out of town and he had delivery set up so I didn’t have to step foot in the dealership. Highly recommend Adam and Es and he made it so easy! I’m from out of town and he had delivery set up so I didn’t have to step foot in the dealership. Highly recommend Adam and Essence. Thank you guys! More
Attention to detail is appreciated Brought my Stelvio in for 1 year service and repair of a side mirror. While setting up the appointment the service rep (John Cooper) pointed out that Brought my Stelvio in for 1 year service and repair of a side mirror. While setting up the appointment the service rep (John Cooper) pointed out that there would be two recalls that would also be performed at this time. My past experience on other vehicles has been that I must contact the dealership to set up separate appointments to have recalls addressed. John's observation allowed everything to be taken care of in one service appointment, Additionally, when I arrived to pick up the car after servicin, John noticed the invoice was incorrect (a service task had been inadvertently entered twice). John quickly resolved the issue and had me on my way. Much appreciated! More
We had a great experience!! PHilip was very informative and knew every and each detail about their cars. It helped us tremendously in making the decision. Once we made decision the sell transition also wen and knew every and each detail about their cars. It helped us tremendously in making the decision. Once we made decision the sell transition also went very smoothly. staff was very friendly and helpful. More
Recall fix Greg was friendly as always and everything was satisfactory. Initially asked for a loaner car but they recommended not to as service hour was less tha Greg was friendly as always and everything was satisfactory. Initially asked for a loaner car but they recommended not to as service hour was less than an hour and it was about 45 minutes as promised. More
Great experience. Great service. Picked-up my car, serviced it, washed it, and delivered it, Can’t ask for more. john was a please to work with. serviced it, washed it, and delivered it, Can’t ask for more. john was a please to work with. More
Please open more locations Service was great. I got in and out of there in less than an hour. Please open more service centers or make software updates available as tune files. Service was great. I got in and out of there in less than an hour. Please open more service centers or make software updates available as tune files. The location was fine enough but I hate having to make a 3 1/2 hour drive down there to have anything done. Its not a huge deal because I can do most maintenance my self with a €50 copy of multi ECU scan but if they could just set up a drop box account or email me the recall fix as a file I could flash on to my ECU at home I would probably never have to go to the dealer again. More
Best Car Purchase Experience!! Adam did an Exceptional Job! He went Above and Beyond to Make me Super Happy! Everything was Very Professional! I Will be Returning! Adam is “The Man”! I Love “Make it Hap Job! He went Above and Beyond to Make me Super Happy! Everything was Very Professional! I Will be Returning! Adam is “The Man”! I Love “Make it Happen” People! Great Job Essence Maserati as a Whole! More
No Stress Car Leasing Experience- X2 This is my second lease with Kirk and Essence Maserati. Kirk has once again made getting a new car fun and exciting; just as it should be! My Brother- This is my second lease with Kirk and Essence Maserati. Kirk has once again made getting a new car fun and exciting; just as it should be! My Brother-in-Law typically handle everything because of the run around I get with buying/leasing a new car. Not this time, I knew it wouldn't be necessary. I was right! Kirk was/is straight forward, professional and listened to what I was looking for in my next Alfa Romeo. And he delivered. I love my new Stelvio! Thank you Kirk...See you next time! More
I was totally impressed with way I was treated from beginning to the end. They were able to put a deal together that was just as I wanted. Ash worked very hard to put the deal together as I wanted. Ada beginning to the end. They were able to put a deal together that was just as I wanted. Ash worked very hard to put the deal together as I wanted. Adam let me have the car pre inspected at a Chevy dealer it needed a new battery and they took care of replacing it. I was never pressured in making my decision to buy. I would highly recommend this dealership If you want to be treated with respect and dignaty. More