Bishop Maserati Alfa Romeo
Hurst, TX
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I really think this was the easiest car buying process I have been through. Ken reached out after right after me asking for more information about the levante. We scheduled a test drive time and although I have been through. Ken reached out after right after me asking for more information about the levante. We scheduled a test drive time and although I had to leave and come back due to prior obligations I was I traded my car, got an amazing interest rate and walked out with my keys in under 2 hours or so. I couldn’t have asked for a better experience. Thank you again. More
Excellent service. John Cooper, ServiceAdviser: expert, Excellent service. John Cooper, Service Adviser: expert, kind, helpful, diligent and made sure all was completed as promised. Appreciate his help Excellent service. John Cooper, Service Adviser: expert, kind, helpful, diligent and made sure all was completed as promised. Appreciate his help very much. Thank you. More
John was very courteous and made sure everything was taken care while I was there, Took care of the service, washed the car and I was on my way. taken care while I was there, Took care of the service, washed the car and I was on my way. More
Post-purchase communication = Zero Car had undisclosed damage upon delivery. Tried to reach an agreement with Adam. Got ghosted after giving me the run around for a few weeks. Car had undisclosed damage upon delivery. Tried to reach an agreement with Adam. Got ghosted after giving me the run around for a few weeks. More
From start to finish, our sales person Adam was efficient, professional and more importantly quick to respond to our many concerns at all hours of the day. It’s great to know that we have someone w efficient, professional and more importantly quick to respond to our many concerns at all hours of the day. It’s great to know that we have someone we can trust during and after the purchase. Thank You so much, Adam, for making the purchase easy. We are beyond appreciative of your assistance and with our purchase. More
Adams great at making a sale, however his follow up is pretty much nonexistent. Have been trying to get undisclosed dealer damage fixed and am ghosted. pretty much nonexistent. Have been trying to get undisclosed dealer damage fixed and am ghosted. More
Quick and reliable service. In and out for my cars regular service in time was quoted. Did a complete car wash and interior vacuum before left. regular service in time was quoted. Did a complete car wash and interior vacuum before left. More
RADIATOR MALFUNCTION i have had my car for 28k miles so far and i enjoy it i wash it do its maintenance before the 10k miles due to me driving all over dfw came in to see i have had my car for 28k miles so far and i enjoy it i wash it do its maintenance before the 10k miles due to me driving all over dfw came in to see Greg who quickly assessed the problem with my Alfa and told me i was going to be taken care of and did so! thank you Greg More
My experience with Essence’s service department was flawless. My Giulia was picked up from my house (dead battery), the battery was replaced along with some service bulletin issues addressed and then t flawless. My Giulia was picked up from my house (dead battery), the battery was replaced along with some service bulletin issues addressed and then the vehicle was returned to my house washed and looking beautiful. I’m super happy :) More