Bishop Maserati Alfa Romeo
Hurst, TX
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fantastic experience with Elias he sold me a car over the phone faster than I’ve ever done in person and with the upmost class and respect I would recommend him to absolutely anyone fantastic service thank y phone faster than I’ve ever done in person and with the upmost class and respect I would recommend him to absolutely anyone fantastic service thank you again Elias More
Kim was the utmost example of customer service. She kept me updated on progress of my car and then explained the work done that day as well as needed work. She was a great example of professionalism me updated on progress of my car and then explained the work done that day as well as needed work. She was a great example of professionalism More
Very please with the work performed on my Stelvio. In and out on a timely basis. I was kept informed all along the way. I love my Alfa. Most fun aaauto I have ever had. and out on a timely basis. I was kept informed all along the way. I love my Alfa. Most fun aaauto I have ever had. More
Good experience. Low pressure. Great product. I purchased a preowned Range Rover Sport. Transaction was very smooth and they gave me lots of time to test drive numerous vehicles. Thanks a preowned Range Rover Sport. Transaction was very smooth and they gave me lots of time to test drive numerous vehicles. Thanks More
We had a great experience working with Trevor. We feel that he went the extra mile on his customer service since the beginning of our phone conversation, test drive and especially during our financing set that he went the extra mile on his customer service since the beginning of our phone conversation, test drive and especially during our financing setup. He made us feel right at home and especially safe during this terrible COVID times. We highly recommend him. More
Service was awesome. I arrived before they open and was taken right away. I waited for the service to be completed and was very impressed with Essence keeping to the committed schedule. I called multiple taken right away. I waited for the service to be completed and was very impressed with Essence keeping to the committed schedule. I called multiple Maserati dealerships before scheduling my maintenance and was impressed with the service advisor knowledge and patience with me. As soon as I spoke with them I knew this was the place to bring my car. I traveled over 30 miles and will do it again for the excellent customer service. More
I have faithfully driven Honda products since 1989 and decided to purchase something exceptional and special. After exhaustive research of current Alfa Romeo products, I was led to the Essence dealership decided to purchase something exceptional and special. After exhaustive research of current Alfa Romeo products, I was led to the Essence dealership. I used their online tool to apply for credit and set an appointment with Ken. He showed a genuine interest and understanding of what I desired and matched me with a stunning Alfa Romeo Giulia. It was love at first sight. With my credit previously established online, the time spent at the dealership was amazingly short. This operation makes the buying process enjoyable. Ken has a passion for these Italian beauties and it shows. Ash was just as gracious as he guided me through three minutes of paperwork. My drive home in the Giulia was glorious and I thank Ken, Ash and the Essence dealership for a superb purchasing experience. More
Elias is super efficient and genuine. We are repeat clients and will continue going straight to Elias for all future purchases! Thank you again Elias :) clients and will continue going straight to Elias for all future purchases! Thank you again Elias :) More
I made an appointment to get my yearly service, which went great. A couple days later my check engine light came on so I made another appointment for Thursday October 8th. I was told that it takes 30 min went great. A couple days later my check engine light came on so I made another appointment for Thursday October 8th. I was told that it takes 30 mins to hook it up to the diagnostic machine and a day to figure it out. I called at the end of the business day that Thursday, and was told 2 days. Today is day four and my car has still not been touched. Why make an appointment if the time slot is not for me. Inexcusable!! If i had known that it was going to take longer than a day I would have taken my car to another dealer. More