Bishop Maserati Alfa Romeo
Hurst, TX
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Quick service, great loaner car, an overall seamless experience! Communication throughout the service was great, and I got a beautifully clean car back ready to go. experience! Communication throughout the service was great, and I got a beautifully clean car back ready to go. More
I was in and out, no issues, no drama. This is how service should be. Kim was great, very friendly and professional. My car was even ready on time. service should be. Kim was great, very friendly and professional. My car was even ready on time. More
Competitive pricing. Simple, painless process and they made easy and straightforward. Quick response time and would highly recommend to friends and family looking to purchase a car. made easy and straightforward. Quick response time and would highly recommend to friends and family looking to purchase a car. More
This was our 1st experience with Alfa service at Essence. Service advisor, Kim, was very professional and kept me informed along the way of the repair. Repair took a bit longer than expected, due to parts Service advisor, Kim, was very professional and kept me informed along the way of the repair. Repair took a bit longer than expected, due to parts delay, but thanks to the loaner car that was provided it was not an issue. More
Mr Workman was great in all levels. BUT, His product knowledge for that particular car was not impressive. Due to the fact my previous car was an ATS Cadillac, I studied the new features of the 2019 XTS knowledge for that particular car was not impressive. Due to the fact my previous car was an ATS Cadillac, I studied the new features of the 2019 XTS. I think he should have known at lease the basics of the car he is selling. I looked up the information on YouTube and found a 25min. very, very informative step by step info. about the car. Also, let him know the Cadillac XTS product will no longer be available. GM will no longer be producing the XTS in the future. This is ONLY constructive criticism, that will allow him to advance and be more productive and informative with his clients. My wife will be contacting him in the future to purchase her another vehicle. I would still recommend him to MY family and friends. He IS a great communicator. More
Good communication. Dealership did a good job of selling vehicle with no pressure attitude. Financing was easy, and sales manager down to sales person all very nice. vehicle with no pressure attitude. Financing was easy, and sales manager down to sales person all very nice. More
Premium customer service. Everyone is polite and very friendly. Vehicles are clean and well maintained. Elias was very informative and knowledgeable. Would highly recommend this dealership. friendly. Vehicles are clean and well maintained. Elias was very informative and knowledgeable. Would highly recommend this dealership. More
Preston was great! I had a very specific wish to surprise my wife. He was able to assist in making that happen by listening to what I wanted and was even able to get the car delivered to my house. my wife. He was able to assist in making that happen by listening to what I wanted and was even able to get the car delivered to my house. More