Bishop Maserati Alfa Romeo
Hurst, TX
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Adam made the entire experience great! He answered every question &went beyond to help me! Everyone was friendly and it made it all an ease. Thank you ALL again will continue to recommend! question &went beyond to help me! Everyone was friendly and it made it all an ease. Thank you ALL again will continue to recommend! More
Service was fast! Great experience. Kim was great. Has being taking my car to them for service for the past two years. Friendly staff always willing to help you. being taking my car to them for service for the past two years. Friendly staff always willing to help you. More
We had a great experience working with Ash Osman at Essence Maserati. He was very professional and made the car buying experience easy and hassle free. I love my new car and would definitely recommend Essence Maserati. He was very professional and made the car buying experience easy and hassle free. I love my new car and would definitely recommend Ash and Essence Maserati for future purchases! More
When my 2018 Stelvio was ready for the 30K service, I researched top Alfa service centers in Dallas area. The dealer where I bought the Alfa was ranked low, and Essence was ranked high. The service was researched top Alfa service centers in Dallas area. The dealer where I bought the Alfa was ranked low, and Essence was ranked high. The service was completed and I am happy with the results. Essence did go above snd beyond by looking for early wear signs and found and mitigated a couple of issues not listed on the 30K plan. Service manager was professional and built trust between the service group and myself. One warranty part was not a stock item and was ordered for a future visit. Good troubleshooting skills and good documentation. Would recommend to use this service center More
Ash Osman was absolutely perfect to work with. His professionalism and responsiveness made my experience easy and enjoyable. He provided everything I requested and I am thrilled with the results. I wo professionalism and responsiveness made my experience easy and enjoyable. He provided everything I requested and I am thrilled with the results. I would definitely recommend working with Ash. More
I was fortunate to work with Kim on my last service visit. She was very helpful scheduling my visit, updated me along the process and actually had everything completed earlier than expected. It was gre visit. She was very helpful scheduling my visit, updated me along the process and actually had everything completed earlier than expected. It was great to work with her and appreciate how everything was handled. More
Always a pleasure getting my service completed at Essence Maserati Alfa Romeo. The staff is always courteous and knowledgeable regarding my vehicle. They answer all my questions no matter how idiotic. And t Maserati Alfa Romeo. The staff is always courteous and knowledgeable regarding my vehicle. They answer all my questions no matter how idiotic. And the facility is beautiful. More
My experience with this dealership is so professional and respectful. Ms Kim and Philip the sales associate treated me with patients through out my issues. My problem on my car were solved in a swift timely respectful. Ms Kim and Philip the sales associate treated me with patients through out my issues. My problem on my car were solved in a swift timely manner. Thanks again to ms Kim very good customer service skills. More
Not low pressure but no pressure at all sales experience. Really enjoyed working with Ash as we looked at a few different vehicles before settling on the right one for us. No games on the trade-in and we w Really enjoyed working with Ash as we looked at a few different vehicles before settling on the right one for us. No games on the trade-in and we were in and out in a few hours with a beautiful new Levante. We had previously owned two Alfa's and have come to trust Essence's service department, so staying with their brands was an easy decision. More
I personally wasn’t taken seriously as a buyer until the day after I completed a finance app. That is really my only complaint. Other than that the service dept is great. I wish there were more dealerships day after I completed a finance app. That is really my only complaint. Other than that the service dept is great. I wish there were more dealerships in north Texas. More