Bishop Maserati Alfa Romeo
Hurst, TX
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Kim is my Service Advisor and does a fantastic job ensuring I stay informed and receive the best service I have ever received. I live 3 hours away in another state and she calls and texts me with con ensuring I stay informed and receive the best service I have ever received. I live 3 hours away in another state and she calls and texts me with constant updates. I enjoy the trip to service my car and it is because of her and the Dealership! More
Ken was a pleasure to deal with. Listened to what we wanted, didn't try to push us in another direction or sell us more than we wanted. We got the exact car, price and payment we wanted and he worked h wanted, didn't try to push us in another direction or sell us more than we wanted. We got the exact car, price and payment we wanted and he worked hard during the entire process to make sure we were satisfied. Thanks Ken! More
My experience with Essence was exceptional. Ash was great to work with and I have been very pleased with his attentiveness to detail. He has been quick to respond to all my questions and needs. My purchase to work with and I have been very pleased with his attentiveness to detail. He has been quick to respond to all my questions and needs. My purchase went very smoothly and I felt really comfortable through the whole process. I highly recommend Ash and Essence. More
Elias got this selling thing down. He calls you right back and answers all the questions. He is honest never thought I say that about a car salesman . I drove down from Little Rock to pick it up and sta back and answers all the questions. He is honest never thought I say that about a car salesman . I drove down from Little Rock to pick it up and stayed way later than I expected waiting for me . When I need another automobile I calling Elias . The best price, the easiest thing is let him know what u looking for and he will find u a real good deal. I figured I could at least write about it after all he did for me. The automobile is unbelievable. Thanks Again Herb More
The whole process is quick and simple. Test drove two trucks and picked one out. Excellent financing rates. Elias was great to work with. Thank you again. trucks and picked one out. Excellent financing rates. Elias was great to work with. Thank you again. More
Kim Tran did a great job accomodating my needs, keeping me informed and meeting her time commits. Best customer service experience I have had in a long time from any type of company. I will use this servic me informed and meeting her time commits. Best customer service experience I have had in a long time from any type of company. I will use this service department in the future and will always ask for Kim. More
I drove 7 hours to buy my vehicle here and even though they knew my arrival time I still had to wait 2.5 hours. The customer service was zero to none, with no communication as to why I had to wait so long they knew my arrival time I still had to wait 2.5 hours. The customer service was zero to none, with no communication as to why I had to wait so long. The vehicle was dirty, had a low tire and low washer fluid. When spending more than $80k on a vehicle I expected better service and attention to detail. 10/10 would Not recommend. More
There is only one reason I wouldn’t recommend service here and that’s price. Everything was fine except $600 for an oil change is excessive. Staff was friendly. Scheduling and communication were great. here and that’s price. Everything was fine except $600 for an oil change is excessive. Staff was friendly. Scheduling and communication were great. You need to be more reasonable on your standard service charge. More
Elias was very kind & helpful. I drove all the way from Kansas City to Dallas to buy my Guilia and would recommend Elias & Essance to anyone. Kansas City to Dallas to buy my Guilia and would recommend Elias & Essance to anyone. More