Bishop Maserati Alfa Romeo

Bad Customer Service Visit dealership to purchase vehicle on their website and after making final decision, I passed my keys to get a trade-in value for my vehicle. Accord Visit dealership to purchase vehicle on their website and after making final decision, I passed my keys to get a trade-in value for my vehicle. According to their dealership, they use Kelly Blue Book to provide a accurate value for trade-ins. This is so not true by Essence and based on available information to customers through the Internet, untrue/shady information or practices should be discourage at all times. Know who is sitting across from you prior to making or thinking the customer(s) haven’t done their research. Finance manager stating something was done, when in fact he never actually used the tool(s) that is available to the customer. No, I will not allow you the dealership to make $10,000 profit from my trade-in. When I question your source for receiving the trade-in value, I was told it came from KBB and I pulled up KBB and the value was totally different, which was $4000 difference, than, I was told the dealership needed to put money into my truck that is still under factory warranty and has extremely low mileage. Here is the numbers: Dealership offer: $17,300 KBB: $24,346 Resell value: starts at $27,000 My request: $22,500 More

outstanding service and great knowledge of product. My designated dealer for all my future purchases and I will recommend them to all my friends and family. In addition to a great deal I got best custom My designated dealer for all my future purchases and I will recommend them to all my friends and family. In addition to a great deal I got best customer service. !!!!!!! !!!!!! !!!!!!! !!!!!!! !!!!!! !!!!!! !!!!!!! !!!!!!!!! More

Smooth My experience at Essence was indeed smooth. The sales team were uber professional and treated me with the utmost respect. This was, by far, the best My experience at Essence was indeed smooth. The sales team were uber professional and treated me with the utmost respect. This was, by far, the best vehicle buying experience in my lifetime. Thank you, Will Morgan! More

Would recommend because they have FIAT 500es Found car I wanted-car sent to me in SA, took them a MONTH to get all the included parts (charger, TomTom). Bad on communication. Found car I wanted-car sent to me in SA, took them a MONTH to get all the included parts (charger, TomTom). Bad on communication. More

Top notch pre-owned Worked with Ali to land a stellar preowned vehicle. Contacted him from the East coast and worked through holding the car until I could fly in to test Worked with Ali to land a stellar preowned vehicle. Contacted him from the East coast and worked through holding the car until I could fly in to test drive. Straightforward and simple process and Ali could not have been more helpful. Highly recommended! More

Great experience Ali Zandi was fantastic! No pressure but super attentive to our wants & needs. We were very pleased with the process and would definitely buy again fr Ali Zandi was fantastic! No pressure but super attentive to our wants & needs. We were very pleased with the process and would definitely buy again from here. More

Exceptional Dealership From the test drive to the signing of the final papers, this was a wonderful experience. I felt Ayman worked for me. He was totally immersed in helpi From the test drive to the signing of the final papers, this was a wonderful experience. I felt Ayman worked for me. He was totally immersed in helping me reach my goal. The incentives were numerous, trade-in value was fair, and I am a very happy customer. More

A superior car-buying experience We recently leased a 2018 Alfa Romeo Stelvio, and had a great experience at this dealership. The salesman (Ayman) was very friendly, knowledgeable, an We recently leased a 2018 Alfa Romeo Stelvio, and had a great experience at this dealership. The salesman (Ayman) was very friendly, knowledgeable, and informative, and we also had a good experience on the finance side. More