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Bishop Maserati Alfa Romeo

Hurst, TX

4.7
1,277 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,277 reviews

April 16, 2021

As with any sales organization - especially when specializing in the luxury segment - the sales process in its entirety is absolutely vital. This also includes post-sale service. I bought a GTS Quat More

by FVM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mo Ozzie, Preston W.
April 15, 2021

Fast, convenient and easy. We love the valet pick up and drop off service. Also, the cleanest of the vehicle upon its return is greatly appreciated. Keep up the good work. More

by kjones500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 14, 2021

This dealership has great customer service! The moment I walked in I was greeted! Ken made my car buying experience seamless! I definitely recommend this dealership! Great deals and great people! More

by LovelyDLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Workman, Masoud Rahmani
April 14, 2021

Took my 2017 Giulia 2.0 in for a 50k oil change & diagnostic. Greg (service mgr) and Marla (service tech who worked on my car) get 10s - all went well. The car's been great, all around - too fun!! More

by carl23401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marla Collins (svc tech did a fine job!), Greg Main
April 13, 2021

Do not recommend, after receiving my vehicle back after an already irritating experience I noticed some foam sticking out from the center console and now my car just rattles and vibrates non stop but it’s More

by Thisdealershipisterrible
Recommend Dealer
No
Employees Worked With
Carson Garrison, Greg Main, Kim Tran
Apr 14, 2021 -

Bishop Maserati Alfa Romeo responded

Hello, We apologize for any irritation, our number one priority is taking care of our customers. We would love the opportunity to correct the irritation and any rattles or vibrations that are present. Please feel free to reach out to me and I am happy to resolve this for you. Best Regards, Carson Garrison Service Director 817-284-6017

Apr 14, 2021 -

Thisdealershipisterrible responded

No thank you, you were very disrespectful over the phone. You had your chance to prove customers are your number one priority. Clearly anyone who reads this will not fall for that xx. Untimely and unprofessional for sure.

Apr 14, 2021 -

Bishop Maserati Alfa Romeo responded

Hello, I thank you for your candor, Unfortunately I am unsure of who you are and unable to recall the conversation between us. As I stated before, customers are our number one priority and clearly we have fallen short on this particular issue. If for some reason you would like us to take another look at your vehicle please do not hesitate. We would love to make the right for you. Kindest Regards, Carson Garrison

Apr 14, 2021 -

Thisdealershipisterrible responded

I would rather go watch Nickleback perform a live show.

April 13, 2021

They really worked with my schedule to get my car back in time for my doctors appointment. Everyone was very courteous. Would use them again! More

by bebasanch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rhima, Carson Garrison, Greg Main, Kim Tran
April 12, 2021

Greg has been great with his follow up and follow through! This was the second tome I had to bring it back for the same issue, however seems to be resolved for now. More

by vikkochhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 12, 2021

Great people! Got what I needed done, easy check in and quick check out with the ability to pay through my phone. Great service, loved it. More

by BHDZ66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Garrison, Greg Main
April 11, 2021

Ken was very easy to work with. Very knowledgable. Took his time and did’t pressure you. Bought two cars with him. Great guy. Thanks Ken! More

by Cynthia.case
Recommend Dealer
Yes
Employees Worked With
Ken Workman
April 10, 2021

Five star service from beginning to end. Ken was super helpful with all of my questions leading up to the buying process and once I decided to buy the car he did an outstanding job of making it extremely More

by koran.winters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Workman, Masoud Rahmani
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