
Bishop Maserati Alfa Romeo
Hurst, TX
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Outstanding Experience with Ayman At Essence If you look for a very professional, knowledgeable and respectful sell man, the answer at Essence is Ayman; we (myself and my girlfriend) had a great If you look for a very professional, knowledgeable and respectful sell man, the answer at Essence is Ayman; we (myself and my girlfriend) had a great purchase experience with Ayman with no trick and very smooth in all the meaning. We traveled from Houston to visit Essence and buy a Giulia; we truly believe it was totally worth it to experience an HIGH level of customer service and a five stars purchase experience. I am so satisfied that I won't hesitate to come back at Essence for my NEW vehicle in December and deal again with Super Ayman!!! Thank you! More

Excellent Sales Expereince Justin Mowls was a great salesperson during the purchase of our car. He patiently listened to our questions, provided us with all the details of the c Justin Mowls was a great salesperson during the purchase of our car. He patiently listened to our questions, provided us with all the details of the car and was extremely through as we finalized the purchase. He and the Essence Team made the car buying experience a pleasant one which, in my experience, is not always the case. Great job! More
Stelvio Ayman is the greatest sale I met during my whole car purchase experience. He didn't push us too hard and was respectful even he had lower price than Ayman is the greatest sale I met during my whole car purchase experience. He didn't push us too hard and was respectful even he had lower price than other dealerships. More
No tricks Ayman was professional and very responsive via email and phone, which made the purchase process easy and straightforward. He was willing to explore a Ayman was professional and very responsive via email and phone, which made the purchase process easy and straightforward. He was willing to explore a variety of different options to get me approved. Completing paperwork was not the hassle I thought it was going to be. Shout out to Rose for being patient and walking me through the paperwork step by step. The friendly staff at the dealership were also very accommodating. More
Giulia I walked in knowing what I wanted. I hate shopping for cars and hate being sold even more. Being a woman shopping for a car on my own, I can't help I walked in knowing what I wanted. I hate shopping for cars and hate being sold even more. Being a woman shopping for a car on my own, I can't help but anticipate the stereotypical sexist salesman, but Ayman was incredibly respectful, treating me as I imagine he would treat anyone (male or female) walking through the doors of the dealership. Ayman let the car sell itself. He did not push and was honest and responsive to my questions and concerns. We made the deal, and I couldn't be more pleased. More
It took a while BUT I had a loaner so it wasn't a tremendous problem. Although it took a couple of weeks, they did not only the updates we discussed but also found anothe I had a loaner so it wasn't a tremendous problem. Although it took a couple of weeks, they did not only the updates we discussed but also found another problem and advocated with the manufacturer to repair it on warranty. THEN Evan brought my car back to me (or they would have had it another week or two.) End result: My Giulia is driving and responding better than it has since I owned it. More
They made made it possible The team here worked hard (my credit is less than stellar) to get my deal approve and to get the payments where I wanted them. The team here worked hard (my credit is less than stellar) to get my deal approve and to get the payments where I wanted them. More
Awrsome Dropped by for two safety recalls and dealership took care of both issues. While I waited I got to test drive another vehicle in their. Inventory. Dropped by for two safety recalls and dealership took care of both issues. While I waited I got to test drive another vehicle in their. Inventory. More
Great Customer Service Randy is great, work was efficient, I wish I found this place well before West Fort Worth Alfa Romeo. Thank you to the staff at Essence. Randy is great, work was efficient, I wish I found this place well before West Fort Worth Alfa Romeo. Thank you to the staff at Essence. More
Easy Buying experience Ayman was great - we worked everything out prior to me arriving at the dealership and flew through the purchase process. Look forward to doing busine Ayman was great - we worked everything out prior to me arriving at the dealership and flew through the purchase process. Look forward to doing business with Essence in the future. More