Bishop Maserati Alfa Romeo

The Easiest & Best Experience! I purchased my vehicle without stepping foot into the dealership except to drive it off the lot. Justin made the typically horrible buying process SO I purchased my vehicle without stepping foot into the dealership except to drive it off the lot. Justin made the typically horrible buying process SO easy and smooth. From the gentlemen who opened the doors for us all the way to financing, everyone was great. Will definitely be back for another buying experience. More

Maserati clutch repair My Maserati is a 2004 coupe and it seemed apparent to me that perhaps the technicians weren't familiar with this model and replacing and repairing the My Maserati is a 2004 coupe and it seemed apparent to me that perhaps the technicians weren't familiar with this model and replacing and repairing the clutch and bearings. My vehicle was in their shop for 10 weeks, at a cost of over $14,000. I was provided an Alpha SUV as a loaner. More

Great Experience! Essence has a really great sales staff and management team. Fast responses, very attentive and willing to work with you. One of the few dealerships th Essence has a really great sales staff and management team. Fast responses, very attentive and willing to work with you. One of the few dealerships that still truly appreciates a customer. More

Customer Service I live out of state and my experience was fantastic! I was able to get most of my dealings completed over the phone. Ayman was amazing! He made my e I live out of state and my experience was fantastic! I was able to get most of my dealings completed over the phone. Ayman was amazing! He made my experience so easy and convenient! Ben in finance was also a great pleasure! They made my car dreams come true!!! Thank you all for the great experience! Gail Guzzo More

Great Customer Service! These guys took very good care of us as we bought a Ford Expedition that someone had traded in. Al Hamad was personable, knowledgeable and no-pressure These guys took very good care of us as we bought a Ford Expedition that someone had traded in. Al Hamad was personable, knowledgeable and no-pressure. We enjoyed our experience very much! More

So GREAT we bought 2 cars!!!! Ayman is the best. Great overall car buying experience. Everyone should buy from Ayman 😀. He will make sure you are happy with your new vehicle. Ayman is the best. Great overall car buying experience. Everyone should buy from Ayman 😀. He will make sure you are happy with your new vehicle. More

Splendid Experience! Ayman ...He is the Professional, knowledgeable Salesman I had ever come across. He is respectful and humble and never pushed us too hard to get annoye Ayman ...He is the Professional, knowledgeable Salesman I had ever come across. He is respectful and humble and never pushed us too hard to get annoyed and he valued our opinion as a customer. Thanks a ton to him for helping us with pick our new ride. It's a Saturday evening and last day of the month, we walked in Essence showroom@ Hurst ... everybody is pre-occupied with their own work. We waited for 20 min and None came back to help... and we are still waiting ... There comes Ayman! Just in few minutes, we got to test ride the vehicle we shortlisted earlier. He mentioned all other details regarding the vehicle quickly. As it was Saturday evening and we were in a hurry to bid bye for an extended family at the airport we had to rush things. Ayman suggested the best thing to do then. We returned the next week and we got the vehicle for us in no time. Throughout this experience he never pushed us hard, he was respectful and patiently answered all of our questions. We were little hesitant and jumping between lease and purchase options, he waited very politely and suggested with the options and again never pushed anything hard. He made our closeout smooth and pleasant. I suggest Ayman M and Alfa Romeo for all of my friends. More

Excellent Best new vehicle buying experience ever. They had the vehicle I was looking for at a great price. No pressure sales tactics and very professional Best new vehicle buying experience ever. They had the vehicle I was looking for at a great price. No pressure sales tactics and very professional More

Not impressed Our salesman, Mario, was nice and helpful. We were asked upon signing our loan documents to please complete 7 reviews online. 7! Apparently, we wer Our salesman, Mario, was nice and helpful. We were asked upon signing our loan documents to please complete 7 reviews online. 7! Apparently, we were told that the owner is big on getting positive reviews online. I can overlook paperwork not being ready when we came in to sign, even though we had set an appointment and had to wait an hour and a half with a baby. Some of the problems we had seem to arise from the floor mats being taken and out of the car when it was cleaned before we took ownership and not put back in. We can't get any assistance in getting those back, or the second key that was advertised with the car (Mercedes items are expensive to replace). Also, the dealership and lender did not ask for proof of income prior to us taking the vehicle. They waited over a week to contact us for that information and then the dealership failed to respond to any emails for over a week until I kept sending emailing our requests for additional information. No one is ever available to take a phone call or return voice mails - we have left plenty of messages. They took almost a month to pay off our trade in- costing us an overdraft and $104 in interest. At this point - they will not talk to us or respond to us at all. This is not good customer service or business practice. Honestly - I'm not impressed and I wouldn't recommend doing business with them unless you get everything handled the day you take possession of your new vehicle. More

Exceptional Service Essence Maserati Alfa Romeo has to be the best in the business when it comes to taking care of the customers needs and service . The service and custo Essence Maserati Alfa Romeo has to be the best in the business when it comes to taking care of the customers needs and service . The service and customer satisfaction is remarkable . One of the best choices we’ve ever made when choosing a superb and quality dealership . Always putting the customers needs first . Always a five star in our book . More