
Bishop Maserati Alfa Romeo
Hurst, TX
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Great experience Friendly, fair, responsive and not your typical pushy car sales experience. I appreciated the honesty and transparency in purchasing my used car. Over Friendly, fair, responsive and not your typical pushy car sales experience. I appreciated the honesty and transparency in purchasing my used car. Overall great experience. More
Alfa Romeo Stelvio Lease I had been shopping for a new car lease for about 4 months and been in about 6 different dealerships when I emailed Ayman about inventory on the site. I had been shopping for a new car lease for about 4 months and been in about 6 different dealerships when I emailed Ayman about inventory on the site. I gave him all my terms and asked him to please be transparent with me because, as we all know, car shopping can be a huge headache when you get an online price and come in to find it tripled out of nowhere with fuzzy justification. Ayman did nothing of the sort! He immediately gave me a candid, straight forward price online, and when I can in to purchase, he honored it and found me an even better version of the car I didn't see online! I've purchased around 10 cars in my life, but this was my first lease purchase. Ayman really made the experience seamless and extremely easy. There were no "smoke in mirror" moments of weird math and overpriced monthly notes. Cannot say enough good things about how easy this car purchasing experience was! AND - The price was the best I could have ever found!!! More
Easy, fast, and top-notch service for my Alfa Romeo I made an online appointment after damaging an internal component (my fault--not on warranty) and Evan worked with me to repair it and saved me almost I made an online appointment after damaging an internal component (my fault--not on warranty) and Evan worked with me to repair it and saved me almost $2000. He said 3 of his technicians solved the problem with available parts versus replacing the entire component. I enjoyed their air conditioned waiting area and was in and out in less than an hour. Top marks and definitely not your typical dealership experience!! More
service the car was ready very quickly and friendly and helpful. l would go back. gave me good info abour my car and its service needs. the car was ready very quickly and friendly and helpful. l would go back. gave me good info abour my car and its service needs. More
Service-Ghibli Evan was courteous, polite and efficient. Overall pleasant experience. If I were to be critical, I would say that the waiting area could be improved Evan was courteous, polite and efficient. Overall pleasant experience. If I were to be critical, I would say that the waiting area could be improved when compared to other dealerships. More
Fast & easy service Needed an oil change & new tire. Initially I had to call a few times as they don't always answer their phone. They will call back if you leave a msg a Needed an oil change & new tire. Initially I had to call a few times as they don't always answer their phone. They will call back if you leave a msg and after some phone tag I finally set an appt. They were out of loaner cars but it was OK as I was meeting a co-worker that picked me up. They called within a few hours to say it was done. Car was clean and well taken care off. More
They go the extra mile I'm very pleased with my experience at essence Maserati for servicing my quattroporte. Whether it be a warranty issue or routine service, they go the I'm very pleased with my experience at essence Maserati for servicing my quattroporte. Whether it be a warranty issue or routine service, they go the extra mile to make sure you are 100% satisfied. Highly recommended! More
New car purchase Ben was light-hearted and informative of our purchase. He was able to walk us through the financial aspects of our purchase. The process seems easy an Ben was light-hearted and informative of our purchase. He was able to walk us through the financial aspects of our purchase. The process seems easy and no pressure. All numbers were clear. More
Top Notch Customer Service Ayman offered the most outstanding experience that i had purchasing a car remotely. Discussed the details over phone, quote was sent over mail and the Ayman offered the most outstanding experience that i had purchasing a car remotely. Discussed the details over phone, quote was sent over mail and then i traveled to pick up car. After a long drive it was amazing to see the car was cleaned up and ready in front of dealership for pickup.Excellent experience at Essence. More
Excellent Experience Ayman and the Essence team provided us with a seamless car buying experience. I can’t speak highly enough of their service and willingness to work thr Ayman and the Essence team provided us with a seamless car buying experience. I can’t speak highly enough of their service and willingness to work through the details. More