Bishop Maserati Alfa Romeo

Great customer service! We really had an easy trip of selecting and purchasing our car from this Maserati dealership. We were purchasing a used automobile. Overall it was a We really had an easy trip of selecting and purchasing our car from this Maserati dealership. We were purchasing a used automobile. Overall it was a good experience and I would recommend this dealership if you are in the market for a car. More

Professional and friendly Your service department has been great from the moment I needed something done on my car. Very professional and efficient. Loan car provided was cle Your service department has been great from the moment I needed something done on my car. Very professional and efficient. Loan car provided was clean. More

Bad customer service We didn't get any information about the cars we looked at not even on the one we bought. We had to chase the sales person so he would answer some of o We didn't get any information about the cars we looked at not even on the one we bought. We had to chase the sales person so he would answer some of our questions. This has been one of my worse experience with a sales person. More

Fantastic Service Aymen was professional an courteous. He helped me get into the exact vehicle that I wanted at an excellent price. I would highly recommend Essence and Aymen was professional an courteous. He helped me get into the exact vehicle that I wanted at an excellent price. I would highly recommend Essence and Aymen. A++ More

Love Essence! I wasn't planning to drive off in a new car, at least not until the 2019s came out. I just wanted to test drive and think on it for a while while I d I wasn't planning to drive off in a new car, at least not until the 2019s came out. I just wanted to test drive and think on it for a while while I did more research and searched for a buyer for my old car. My salesperson (I forgot his name) and the General Manager Kirk made me feel so comfortable and they price vehicles so low to begin with (lower than anyone else) so I didn't need to negotiate one bit (I hate negotiation). They didn't pressure me one bit and had the patience of saints while I hemmed and hawed for probably 30 minutes. Buying my Giulia was the best car buying experience I've had. From sales to service, everyone at the dealership has been absolutely delightful so I'll be getting my car serviced there instead of the AR dealers closer to me in Dallas and McKinney. More

Excellent car buying experience All of the staff was friendly and helpful. Staff is very knowledgeable and demonstrated vehicle features. Nice dealership environment with a great ve All of the staff was friendly and helpful. Staff is very knowledgeable and demonstrated vehicle features. Nice dealership environment with a great vehicle selection. Great prices with simple and low stress purchasing experience. More

No bull, no BS. The fastest car buying experience I ever had A car sales experience like no other. I contacted Essence Alfa Romeo to inquire about their Stelvio. Ayman quoted me a price that was far better t A car sales experience like no other. I contacted Essence Alfa Romeo to inquire about their Stelvio. Ayman quoted me a price that was far better than expected. In less than five minutes I had made arrangements to pick up a car later that day. I stopped by to select my color choice. The negotiation and paperwork combined took less time that my color selection. I picked up a well detailed vehicle with a full tank of gas later that day. Ayman helped set up my mobile bluetooth connection and went over the various configurations and features of the vehicle. All car purchases should be this easy. Thank you Essence. More

Okay experience. Never felt truly valued Never felt truly valued. The salesman didn’t make me feel special and was never engaged in the buying process. Felt like just another number to him. Never felt truly valued. The salesman didn’t make me feel special and was never engaged in the buying process. Felt like just another number to him. The overall staff seemed the same More

Outstanding Team and Service! Their team is outstanding and are so helpful. A big thank you to Ayman and Evan! Not only did I purchase a car here, which by the way was so seaml Their team is outstanding and are so helpful. A big thank you to Ayman and Evan! Not only did I purchase a car here, which by the way was so seamless and smooth, (Thank you Ayman for a great overall experience) but their customer service continues to impress me. I had an issue with a tire that I had to get replaced elsewhere, because I do not live in Hurst. Well, the service I received at the other dealership was truly a bad experience. I wanted to get my tire looked at by Essence because I did not feel comfortable with the job that was done at the other dealership. When I called Ayman and Evan, they said, "Bring it over. We will take care of it." They did what they said, and took care of it. They go above and beyond to help you. From the buying experience to the service center, they are helpful and trustworthy. I can't recommend this place enough. More

Great experience! AJ was great to work with. He was very knowledgeable about the industry and was very helpful. I will definitely come back to essence when looking for AJ was great to work with. He was very knowledgeable about the industry and was very helpful. I will definitely come back to essence when looking for my next car. More