Bishop Maserati Alfa Romeo

Best buying experience in ages Just wanted to commend the great folks at Essence Maserati for the fantastic buying experience we recently had. Justin Mowls, our sales guy, really l Just wanted to commend the great folks at Essence Maserati for the fantastic buying experience we recently had. Justin Mowls, our sales guy, really listened to our needs and found us the right car at the right price. He was knowledgeable, attentive and went out of his way to make sure we were taken care of. Ben Rojas, who handled the financial side, actually found us a better deal on financing than what we had access to and brought it off without a hitch. We had a couple of small glitches with the car at delivery, but Justin and the team promised to take care of the issues and they came through with flying colors. Many thanks and highly recommend! More

Great experience! This was that best service center we have ever been to. The technician wanted to do everything he could to spend time with us and to make sure every i This was that best service center we have ever been to. The technician wanted to do everything he could to spend time with us and to make sure every issue that we address will get looked into on a later date when a service loaner is available. Not to mention Ayman is the best!! More

Incredible customer service and went the extra mile! My recent service experience was great. Needed a loan car and all was arranged and waiting for me when I arrived. Evan actually saved me a few dolla My recent service experience was great. Needed a loan car and all was arranged and waiting for me when I arrived. Evan actually saved me a few dollars on the service as well! More

Amazing Service!!! Allen Johnson & Evan Sparks I purchased a car from (Essance Maserati) Allen Johnson in February of 2018. On Aug 11th, 2018 I had a driver total my beautiful Guilia. The Guilia I purchased a car from (Essance Maserati) Allen Johnson in February of 2018. On Aug 11th, 2018 I had a driver total my beautiful Guilia. The Guilia kept me and my daughter safe during the wreck. The car T-Boned us going 40 miles per hour. When the paramedics came to help they told me how impressed they were on how well the car handled the wreck and all of the safety features it had. I called the dealership a few days after the accident and was forwarded back to Allen Johnson. He worked with the leasing company to get me into another Guilia. He was able to get the color and all customization's done for me just like my original Guilia. The car was ready in a matter of days. I love my new Guilia! I also am so grateful for all the support and care that (Essence Maserati) Allen Johnson and Evan Sparks (Service) did to help us! Thank you Allen Johnson & Evan! More

Generally Good Staff was very courteous and polite. The needed work was completed timely. However, technician(s) got dirt/grease on the light colored leather on the Staff was very courteous and polite. The needed work was completed timely. However, technician(s) got dirt/grease on the light colored leather on the driver's side door and front seat. When pointed out they quickly cleaned it up. We also had to return when only a few blocks away after leaving because the technician had failed to reset the maintenance warning system and we were still getting the message that the car needed maintenance. More

Great Thoroughly explained everything with details and made sure to know what we were receiving and was not pushy and demanding great salesman overall, woul Thoroughly explained everything with details and made sure to know what we were receiving and was not pushy and demanding great salesman overall, would recommend More

Fantastic service! We were greeted immediately upon walking in the door. Once we informed them we were looking into an Alfa Romeo, they found us someone who specializes We were greeted immediately upon walking in the door. Once we informed them we were looking into an Alfa Romeo, they found us someone who specializes in the car. He was extremely polite and helpful and very knowledgeable. More

I would recommend Adam - he did a great job! This dealership, serving such a high-end clientele, should have had a coffee bar available and easily located. The restrooms should have been cleaner This dealership, serving such a high-end clientele, should have had a coffee bar available and easily located. The restrooms should have been cleaner and there might have even been a snack area. I've been in other dealerships that did not serve such wealthy buyers, that were much cleaner and were more welcoming in the showroom and guest areas. Adam, and Keisha, however, did an outstanding job! I was so impressed with Adam, and the way he taught Keisha. He was knowledgeable and very open and honest about what he knew and did not know about the VW I purchased. He made sure that I was aware of everything I needed to know to make an informed decision. More

Fantastic Experience - and I am hard to please! I cannot remember the last time I gave someone a 5 Star review. 4 means very good, and only a few people are actually that good. 5 means Excellent/S I cannot remember the last time I gave someone a 5 Star review. 4 means very good, and only a few people are actually that good. 5 means Excellent/Superb and when was the last time you got that kind of service??? Well, I got that from Rami. He helped me get the exact car I was looking for. He answered all of my many, many questions very promptly. Then continued to answer even more questions I had. (In addition to being a business owner, I am an OCD lawyer.) He made special accommodations to ship the car to me in Wisconsin, and his follow through on everything he promised was impeccable. A lot of salespeople make great promises - very, very few follow through on them. Rami followed through on every single one. On top of all that he was simply very pleasant to deal with. If you have any interest at all in buying a Maserati, you would be a fool not to call Rami. More

Ayman! An amazing straight forward experience. Ayman is an excellent dealer with a lot of integrity. From the time we reached a deal it took 30 minutes for m An amazing straight forward experience. Ayman is an excellent dealer with a lot of integrity. From the time we reached a deal it took 30 minutes for me to be out the door with my new car. Amazing More