Bishop Maserati Alfa Romeo
Hurst, TX
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At first, I felt that I was not taken serious by the staff and that the place was not too welcoming. That changed once I began talking numbers and potentially buying the vehicle. Overall there wasn't an staff and that the place was not too welcoming. That changed once I began talking numbers and potentially buying the vehicle. Overall there wasn't anything bad about Adam, but i do hope that the staff won't judge people based on their appearance. More
Great experience overall. The staff was very friendly and also approachable. They were able to easily help me review and choose out the perfect vehicle for me. also approachable. They were able to easily help me review and choose out the perfect vehicle for me. More
Ken did an amazing job! He was knowledgeable and patient throughout the entire process. I've been in sales for over twenty years and it's extremely difficult to find someone who genuinely cares about the cu throughout the entire process. I've been in sales for over twenty years and it's extremely difficult to find someone who genuinely cares about the customer's needs and sincerely wants to help. Even after the sale he followed up to ensure that I was happy with my Alfa Romeo! Thank you Ken for the superb customer service and wonderful experience! More
Adam was easy to work with. Quick and easy purchase process. Good offer on our trade in. No haggle and handled almost everything on line. process. Good offer on our trade in. No haggle and handled almost everything on line. More
Purchased 2 Laventi S. Didn’t actually receive the type of customer service I was expecting based on the price point of the vehicles. Never was introduced to anyone in management. I could go on. of customer service I was expecting based on the price point of the vehicles. Never was introduced to anyone in management. I could go on. More
What a great experience! Ken was very friendly and easy to work with. The entire process was painless. We drove from San Antonio to pick up the car. We were literally in and out in 15 mins. This is the way to work with. The entire process was painless. We drove from San Antonio to pick up the car. We were literally in and out in 15 mins. This is the way it should be. Thanks Ken! More
Made buying a car easy. All our questions were answered. After picking our car, the finance manager ensured we got the best price without pressure. Would shop here again. After picking our car, the finance manager ensured we got the best price without pressure. Would shop here again. More
Johnny Tran was very straight-forward and nice to work with. Actual finance dept. time very short and to the point! They were not trying to sell me “stuff” in finance! with. Actual finance dept. time very short and to the point! They were not trying to sell me “stuff” in finance! More
Service staff is polite and professional. Alpha Romeo US Service staff is polite and professional. Alpha Romeo US warranty customer service sucks and blows. Essence’s diagnostics are highly questionable. Service staff is polite and professional. Alpha Romeo US warranty customer service sucks and blows. Essence’s diagnostics are highly questionable. How can they improve? Not my dealership, figure it out... More