Bird-Kultgen Ford - Service Center

I was very satisfied with the service provided by BKF in Waco. I purchased my 2012 Ford Escape in April, and have been satisfied with it. When the time comes I will be purchasing one of your excellent For Waco. I purchased my 2012 Ford Escape in April, and have been satisfied with it. When the time comes I will be purchasing one of your excellent Ford Ecoboost trucks. Thank you More

I brought my truck in for warranty work. After the problem was addressed, it was solved. A slight snafoo on payment, as it was warranty work, but all in all was great. CL problem was addressed, it was solved. A slight snafoo on payment, as it was warranty work, but all in all was great. CL More

I gave this rating because of the Quality of service and Friendiness of your Service Team. They Know what they are talking about and they here when we talk about our needs. Thanks, Tony G. Gonzales Friendiness of your Service Team. They Know what they are talking about and they here when we talk about our needs. Thanks, Tony G. Gonzales More

My experience shows BK to be friendly, transparent and free from heavy-handed manipulation. They communicated well and didn't push unnecessary overpriced services. Nice job! free from heavy-handed manipulation. They communicated well and didn't push unnecessary overpriced services. Nice job! More

I got a warm welcome from Bobby Devorsky,including a handshake. We talked about what I needed. Bobby said he would call me and let me know what my vehicle needed and what it would cost. He saw that I go handshake. We talked about what I needed. Bobby said he would call me and let me know what my vehicle needed and what it would cost. He saw that I got a ride home. He called me to say what I needed and the cost,just like he said he would. When the work was completed he saw that I got a ride back to the shop to pick up my vehicle. He greeted me when I returned and explained the work that was done. He walked me to the cashier,thanked me again for my business and we said our goodbyes. I was greeted by the cashier and once again was thanked for my business. By the way,my bill was a few dollars less than the estimate I was given. More

Instant service. Answer to the problems on my vehicles under 24 hours. Exceeded work estimated time frame, instead of two days it took only one. Very honest, even when discussing their own vehicles. Was t under 24 hours. Exceeded work estimated time frame, instead of two days it took only one. Very honest, even when discussing their own vehicles. Was told to stay away from all 6.0 diesel engines and was even advised to sell the one I had due to very high maintenance costs. Honesty goes above everything. Thanks again. Billy More

They were SO very helpful! My new explorer had the cooling fan go out and my vehicle overheated while I was out of town with my 9 month old son. They fixed it then and there so we didn't have to get a cooling fan go out and my vehicle overheated while I was out of town with my 9 month old son. They fixed it then and there so we didn't have to get a loaner and come back from out of town again. The woman who helped me came to check on us multiple times during the hour we were there. Great dealer! More

From meeting Ron all the way through the process he was great,kept in touch , he explained everything , telling me if i had any questions to let him know! Great Job Real Proffesionalism. great,kept in touch , he explained everything , telling me if i had any questions to let him know! Great Job Real Proffesionalism. More

From arrival to departure as usual, I experienced friendly employees, fast service, reasonbly priced and excellent quality of work. I received good advice to help me make decisions concerning the se friendly employees, fast service, reasonbly priced and excellent quality of work. I received good advice to help me make decisions concerning the service I needed. Waiting area was comfortable and coffee was very good. Easy access, quick turnaround time with quality service are important to me and I've always found that to be the norm, both in sales and service, at Bird Kultgen Ford. More

I have done business with Bird Kuktgen Ford since 1949 and have bound station wagon, Van, Tucks, and cars and have received nothnig but the most friendly service. There is no better dealer around and I wo and have bound station wagon, Van, Tucks, and cars and have received nothnig but the most friendly service. There is no better dealer around and I would never buy anything but a Ford. More