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Bird-Kultgen Ford - Service Center

Waco, TX

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42 Reviews

42 Reviews of Bird-Kultgen Ford - Service Center

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June 29, 2013

Bobby was prompt and helpful. The driver of the shuttle is always friendly, courteous and professional. There was a problem with the bill and Bobby fixed it immediately. More

by Brenda1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
June 23, 2013

Truck had a recall for clock spring, work was completed promptly with notification of completion. Will recommend dealership and service department to others for this type of epair. More

by martybusse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
June 18, 2013

Had parts issues. Wes /parts dept. stayed on top of it. Service was finished days earlier than what I was told. Very happy. Great job. More

by don.martindale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes
June 18, 2013

I appreciated the first complimentary oil change with the purchase of my vehicle. I also look forward to the savings plan for future oil changes. More

by sonojoey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feale service technition
May 20, 2013

I just had the first service on my new Ford Escape it was very good it was explaned what was done. Basic oll change tire rotation ect. They also recomended the best deal for me. More

by skeeterbassman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wess
April 26, 2013

Very friendly and helpful service! Very prompt and they were very fast! They did not fail to help me out and were very polite! Would definitely recommend. More

by maryhannah11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
April 24, 2013

Always friendly staff. They explain what needs to be fixed and why as well as the cost. We have always used BK Ford because we believe in them. More

by TLBeasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
January 06, 2013

Everyone at Bird Kultgen is so friendly and professonal.It is a pleasure doing business with people like that.Chris was very helpful and the car looked great after the repair. More

by mooman323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Machalicek
November 22, 2012

My part was under warranty which made the experience much more enjoyable. The staff was very helpful and courteous and I would go back again. More

by Bobbylee65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
October 19, 2012

Thank you for your great service! This is the second Mustang I have bought from BK. I have always gotten wonderful customer service. I took my new Mustang in for its first oil change. I asked for the w More

by brenpyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes