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Bird Kultgen Ford
Waco, TX
128 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team.
Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Latest Reviews
August 14, 2024
What a frustrating experience.
I found a vehicle online and called the store, where Oscar confirmed it was available. We told him we'd be there the next day if the car was still av
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by LeeS
Employees Worked With
Oscar
July 25, 2024
First as a Single Mom with a daughter away in College it
is hard enough! Add to that unexpected car problems, because life, and it makes it even more challenging! However, Randy in Quick Lane for all my dau
More
by irishrose7722
Employees Worked With
Randy, Jack & Jon T.
July 13, 2024
Took my Lincoln MKX in with AC cooling on passenger side
only. They fixed everything but my ac. and charged me over 3,200. After taking my car in 3 times and 9 days in the shop I left with the same issue
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by jandjs1617
Employees Worked With
Robert, and the Manager, I didn't get his name.
