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Bird Kultgen Ford

Waco, TX

3.6
128 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team. Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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1701 W Loop 340

Waco, TX

76712

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Showing 128 reviews

April 26, 2013

Very friendly and helpful service! Very prompt and they were very fast! They did not fail to help me out and were very polite! Would definitely recommend. More

by maryhannah11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
April 24, 2013

Always friendly staff. They explain what needs to be fixed and why as well as the cost. We have always used BK Ford because we believe in them. More

by TLBeasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
April 20, 2013

Not being pushy. Giving us the time to decide and talk it over. Also you had the right car at the right time. Have a great day More

by bradlinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
April 17, 2013

The salesman was very knowledgeable on the vehicle I purchased. I don't like pushy salesmen and Mr. Ramirez didn't come across this way at all. He was very courteous and a pleasure to deal with. Paul in More

by BEllison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Ramirez
April 12, 2013

I began my search for a new car online. Bird Kultgen's inventory attracted me to their website, after I completed my online browsing, I received and email from Vanessa Bounds offering help with More

by tcrosslin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones, Phillip Howard, Paul Carrizales, Vanessa Bounds
April 03, 2013

Started buying process several months ago just looking at trucks and talking to Michael. He was friendly and knowledgable with no real pressure to buy on the spot. Out of the blue he called just to let me More

by ejrtdy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kinser
March 19, 2013

We do enjoy the car. Thought we could of been a little less rushed after the purchase . The sync needs to be better explained . To people that has never used it. The price I have learned afterwards I shou More

by Coop1rg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie schuman
March 09, 2013

When I came to Bird Kulgen I started to the door and paused to look for the escapes before I went in. Yvette came right out to meet me. She was very friendly showed me all about the car and worked me u More

by vmtravler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvette Narro
March 03, 2013

We have dealt with this dealership fo many years and would not think of going any where else. The staff is excellent. We really enjoy dealing with Bill Bullman. More

by Bchoins70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bullman
February 19, 2013

Our experience at Bird Kultgen was very positive. Ernest greeted us and made us feel like we were the only ones shopping for a car. He spent time showing us the vehicles and answering all our questions. H More

by Dan49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Ramirez
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