Bird Kultgen Ford
Waco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 128 reviews
Very friendly and helpful service! Very prompt and they were very fast! They did not fail to help me out and were very polite! Would definitely recommend. were very fast! They did not fail to help me out and were very polite! Would definitely recommend. More
The salesman was very knowledgeable on the vehicle I purchased. I don't like pushy salesmen and Mr. Ramirez didn't come across this way at all. He was very courteous and a pleasure to deal with. Paul in purchased. I don't like pushy salesmen and Mr. Ramirez didn't come across this way at all. He was very courteous and a pleasure to deal with. Paul in finance was the same way and helpful as well. I will definitely be using Bird Kultgen on future purchases. More
I began my search for a new car online. Bird Kultgen's inventory attracted me to their website, after I completed my online browsing, I received and email from Vanessa Bounds offering help with Kultgen's inventory attracted me to their website, after I completed my online browsing, I received and email from Vanessa Bounds offering help with setting up an appointment to look at a few vehicles. Soon after I received an email from Eric Jones offering his services. Eric was extremely helpful and informative with our decision on which vehicles we were interested in. Eric showeed us several different vehicles and the features that each vehicle offered. He fit us with the best vehicles based on the features we described were important to us. Phillip Howard made the experience relaxing and worked with my wife and I to get the vehicle we wanted for the price we felt was in our range. Paul Carrizales continued the great service once we moved into to finance. We never felt pressured or hurried, I can honestly say that we felt as if everyone actually cared that we enjoyed our experience while shopping for a new vehicle. All of our questions were answered and everyone always seemed more than eager to please. More
Started buying process several months ago just looking at trucks and talking to Michael. He was friendly and knowledgable with no real pressure to buy on the spot. Out of the blue he called just to let me trucks and talking to Michael. He was friendly and knowledgable with no real pressure to buy on the spot. Out of the blue he called just to let me know that Ford's Truck month sales promotion was ending in about a week and that if I was still on the market now would be a great time to come by. He recognized my truck when I arrived and came right out to meet me. He was pleasant and easy to deal with. I got a good deal on a really nice truck. Thanks, Michael and Bird Kultgen. More
We do enjoy the car. Thought we could of been a little less rushed after the purchase . The sync needs to be better explained . To people that has never used it. The price I have learned afterwards I shou less rushed after the purchase . The sync needs to be better explained . To people that has never used it. The price I have learned afterwards I should of looked around a little more. Think I am borderline with nada. More
When I came to Bird Kulgen I started to the door and paused to look for the escapes before I went in. Yvette came right out to meet me. She was very friendly showed me all about the car and worked me u paused to look for the escapes before I went in. Yvette came right out to meet me. She was very friendly showed me all about the car and worked me up a good deal. The main thing Yvette wasen't over pushy like other salesman I had talked to at other dealers. More
We have dealt with this dealership fo many years and would not think of going any where else. The staff is excellent. We really enjoy dealing with Bill Bullman. would not think of going any where else. The staff is excellent. We really enjoy dealing with Bill Bullman. More
Our experience at Bird Kultgen was very positive. Ernest greeted us and made us feel like we were the only ones shopping for a car. He spent time showing us the vehicles and answering all our questions. H greeted us and made us feel like we were the only ones shopping for a car. He spent time showing us the vehicles and answering all our questions. He worked with us and was very curteous and helpful. This was our first purchase from this dealership and we were pleasantly surprised at the friendliness and curteousness of all involved. The whole process was very organized and we felt very informed about the purchase. We appreciate Ernest's help and Paul's help with the paperwork. We visited 5 dealerships that weekend and this one was definitely the most positive experience. More