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Bird Kultgen Ford

Waco, TX

3.6
128 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team. Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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1701 W Loop 340

Waco, TX

76712

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Showing 128 reviews

June 18, 2013

I appreciated the first complimentary oil change with the purchase of my vehicle. I also look forward to the savings plan for future oil changes. More

by sonojoey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feale service technition
June 17, 2013

It was really nice to walk in and see a friendly face from all employees, mr. Kinser was really there for me in listening to what I need and then getting the car that I wanted. More

by Rcsparkie2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael kinser
May 28, 2013

We were very pleased with our service of purchasing a new vehicle. Eric Jones who sold us our vehicle was great! He is very professional, friendly and know the business. I am happy to pass along our exper More

by melindaholcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
May 27, 2013

Bird Kultgen was recommended to us as well as Ernesto Rameriz. We were very pleased with the service and salesmanship of Ernesto. I wanted a gray Ford Escape and he didn't quit looking until he found it. More

by Loretta12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Ramirez
May 22, 2013

The people at the dealership are so helpful. They bend over backwards to take care of you. I would and have recommended them to other people. More

by brjjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIke Knight
May 20, 2013

I just had the first service on my new Ford Escape it was very good it was explaned what was done. Basic oll change tire rotation ect. They also recomended the best deal for me. More

by skeeterbassman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wess
May 11, 2013

The salesman is friendly, and his expertise and professionalism is outstanding. Everything the staff does is done with the highest level of service and satisfaction. More

by lacylakeview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bullman
May 07, 2013

Awesome experience. Kirk make it very simple to make our decision to buy. We will come back next time we are looking for a new car. More

by wkunesh11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Lewis
May 06, 2013

I couldn't ask for a better, more friendly, efficient I couldn't ask for a better, more friendly, efficient and totally satisfying experience. Ernest had the car I had "built" online there and waiting More

by nanrentz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Ramirez
May 05, 2013

Great customer service, Yvette was a great sales person and helped me get the focus I wanted, would use them again for any car needs More

by Rickb25
Price
Recommend Dealer
Yes
Employees Worked With
Yvette
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