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Bird Kultgen Ford

Waco, TX

3.6
128 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team. Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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1701 W Loop 340

Waco, TX

76712

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Showing 128 reviews

August 19, 2013

When Kirk showed us the Focus, which I had come to see, I drove it and found it too confining. Next he showed us the Fusion which was awesome, had everything I wanted and needed, but hesitated at the price. More

by kssloan2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Lewis
August 13, 2013

JESSE, TIM, AND PAUL WERE AWESOME AND MADE EVERYTHING MOVE VERY SMOOTHLY DURING OUT EXPERIENCE AT YOUR DEALERSHIP. THIS IS MY SECOND VEHICLE PURCHASED FROM YOUR DEALERSHIP BECAUSE OF YOUR EMPLOYEES, THE More

by blewis74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JESSE, TIM, AND PAUL
August 13, 2013

Met Mike Kinsler a few days ago while our daughter was/is in Providence for critical surgery....made an appointment to see him the next time we had a chance to shop for a car...Mike was NOT pushy or insultin More

by bulldog65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kinsler,Tim Pietsch,Linda @front desk,,F& I man,Richard-the porter/driver
August 01, 2013

My first visit to the dealership since buying my 2012 Ford Mustang from North Central Ford in Richardson, Texas. The service person Bobby was professional and the courtesy driver Richard was also very pl More

by rowbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby, Richard
July 17, 2013

Very satisfied with the overal service I received at BKF. This is the third vehicle purchased this year from BKF and Earnest Ramirez. I would imagine my next vehicle will be to. More

by donniehall
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earnest Ramirez
July 08, 2013

Wonderful staff! They made my purchase very easy. Will recommend very highly. Looking forward to having my truck serviced with you. I love my truck. More

by gurugal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
July 06, 2013

I had recently purchased used Lincoln MKS & wished to have good assurance while driving. This extreme Texas heat can evaporate vehicle fluids. At my request & on same day I was given complimentary Mul More

by 2010LincolnMKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Devorsky
June 29, 2013

Bobby was prompt and helpful. The driver of the shuttle is always friendly, courteous and professional. There was a problem with the bill and Bobby fixed it immediately. More

by Brenda1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
June 23, 2013

Truck had a recall for clock spring, work was completed promptly with notification of completion. Will recommend dealership and service department to others for this type of epair. More

by martybusse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
June 18, 2013

Had parts issues. Wes /parts dept. stayed on top of it. Service was finished days earlier than what I was told. Very happy. Great job. More

by don.martindale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes
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