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Bird Kultgen Ford

Waco, TX

3.6
128 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team. Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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1701 W Loop 340

Waco, TX

76712

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Showing 128 reviews

July 05, 2012

Mr. George was very friendly and provided us with the best care any dealership could have offered. He listened and worked diligently to get what we needed. We loved the picture on facebook and his expl More

by cwoolls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony George
July 02, 2012

Dealer worked very well to help me get the exact truck I wanted. They worked well with the price and I would absolutely consider coming back for my next vehicle. More

by dustin12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
July 01, 2012

I gave this rating because of the Quality of service and Friendiness of your Service Team. They Know what they are talking about and they here when we talk about our needs. Thanks, Tony G. Gonzales More

by tggonzal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbly Divorsky
February 10, 2012

My experience shows BK to be friendly, transparent and free from heavy-handed manipulation. They communicated well and didn't push unnecessary overpriced services. Nice job! More

by mebwhess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
February 08, 2012

Enjoyed the overall experience in dealing with Leigh Ann during the purchase. She was very knowledgeable and very helpful. Paul went right to work arranging the financing for us and got it approved to our s More

by hchargrove
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
leigh ann kirkpatrick, paul carrizalesE
February 04, 2012

I got a warm welcome from Bobby Devorsky,including a handshake. We talked about what I needed. Bobby said he would call me and let me know what my vehicle needed and what it would cost. He saw that I go More

by whale195169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Devorsky
February 04, 2012

Instant service. Answer to the problems on my vehicles under 24 hours. Exceeded work estimated time frame, instead of two days it took only one. Very honest, even when discussing their own vehicles. Was t More

by holtbrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
leslie/wes
February 04, 2012

They were SO very helpful! My new explorer had the cooling fan go out and my vehicle overheated while I was out of town with my 9 month old son. They fixed it then and there so we didn't have to get a More

by liduke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall her name, sorry
January 29, 2012

Leigh Ann did an excellent job listening to my wife and I. She worked with us to find a vehicle match, and came back with an offer that was fair to all parties. We bought two new vehicles during our visi More

by Jwilliams098
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Ann
January 18, 2012

This is the 4th vehicle I have bought from B-K. I would gladly send other people to your dealership. In fact, I already have! A lady stopped me in the parking lot at Region 12 and wanted my car -- I sent More

by jean.harrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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