Bird Kultgen Ford
Waco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 128 reviews
Was glad to be able to go back to my old saleman. He knew my history on buying a car. I also love the fact that the service department knows me by name. I take my care in when every the book says. The knew my history on buying a car. I also love the fact that the service department knows me by name. I take my care in when every the book says. The whole dealership is a great CHRISTIAN place to buy a car. More
Great experience. Eric Jones was very helpful. Explained all the features and accessories in great detail and also covered the maintenance schedules in full. Thumbs up. all the features and accessories in great detail and also covered the maintenance schedules in full. Thumbs up. More
This is the second car I have bought from Eric Jones and BKF. He is unbelievably knowledgeable about the different products. In working with him, I was able to see he truly cares about his customers as he BKF. He is unbelievably knowledgeable about the different products. In working with him, I was able to see he truly cares about his customers as he was very respectful of my wants, limits and even my time. Both purchases had me at the dealership after dark to finish the paperwork and he nor the finance manager or sales manager (?) ever conveyed it was inconvenient. Also, I previously had a Ford Edge serviced there as well as collision/body repair. My daughter has a 2003 Ford Explorer I have had serviced at BKF as well. The service department, especially Wes and Jason have made every effort to get the jobs done. Since I have used the New Car department, Body Shop, Rental Car department and Service department, I can speak with experience. BKF is very service oriented and and and has done a great job every time I bring a car in. More
I GAVE THE RATING THAT I DID BECAUSE AFTER GOING TO ANOTHER DEALERSHIP AND BEING FOR THE MOST PART BLOWN OFF IT WAS NICE TO BE ABLE TO GET RIGHT IN AND TALK TO A FRENDLY SALES PERSON AND ALSO GET WHAT ANOTHER DEALERSHIP AND BEING FOR THE MOST PART BLOWN OFF IT WAS NICE TO BE ABLE TO GET RIGHT IN AND TALK TO A FRENDLY SALES PERSON AND ALSO GET WHAT I WANTED OUT OF MY TRADE IN AND ALSO THE PRICE WAS AS CLOSE TO WHAT I WAS WILLING TO PAY THAT I WAS GOING TO RECIEVE. More
I was very satisfied with the service provided by BKF in Waco. I purchased my 2012 Ford Escape in April, and have been satisfied with it. When the time comes I will be purchasing one of your excellent For Waco. I purchased my 2012 Ford Escape in April, and have been satisfied with it. When the time comes I will be purchasing one of your excellent Ford Ecoboost trucks. Thank you More
Great service. Earnest was persistant but not a pushy salesman. Enjoyed working with Earnest and would highly recommend him and Bird Kultgen to family and friends. salesman. Enjoyed working with Earnest and would highly recommend him and Bird Kultgen to family and friends. More
I have bought many cars and trucks from BKFord and always had a great experience. Bill Bullman has always taken great care of us and makes sure that we end up in the vehicle we want. had a great experience. Bill Bullman has always taken great care of us and makes sure that we end up in the vehicle we want. More
This is the 3rd vehicle I have purchased from Bird-Kultgen, don't think I would buy from anywhere else. I have always been treated with respect and a true caring for what I wanted. Thanks to yo Bird-Kultgen, don't think I would buy from anywhere else. I have always been treated with respect and a true caring for what I wanted. Thanks to your staff and all I dealt with. More
Working with Eric was a very pleasant experience. He's not only knowledgeable but he is a very genuine, friendly person. He honestly values his customers' time and is very prompt with appointments. Our not only knowledgeable but he is a very genuine, friendly person. He honestly values his customers' time and is very prompt with appointments. Our past experiences at Bird-Kultgen were with Tim Pietzsch and they were excellent. Eric is a continuation of the excellent sales service we had rec'd from Tim when we purchased our 2002 and 2005 Explorers 10 and 7 years ago. Besides the excellent sales service, another good reason for buying another new vehicle from Bird-Kultgen was because of the excellent experience we've received from the service dept the past 10-1/2 years, beginning with Wes, Leslie and Bobby. More
I brought my truck in for warranty work. After the problem was addressed, it was solved. A slight snafoo on payment, as it was warranty work, but all in all was great. CL problem was addressed, it was solved. A slight snafoo on payment, as it was warranty work, but all in all was great. CL More