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Bird Kultgen Ford

Waco, TX

3.6
128 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team. Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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1701 W Loop 340

Waco, TX

76712

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Showing 128 reviews

August 08, 2012

Was glad to be able to go back to my old saleman. He knew my history on buying a car. I also love the fact that the service department knows me by name. I take my care in when every the book says. The More

by Brenda Stevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bullman
July 30, 2012

Great experience. Eric Jones was very helpful. Explained all the features and accessories in great detail and also covered the maintenance schedules in full. Thumbs up. More

by mam0813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
July 24, 2012

This is the second car I have bought from Eric Jones and BKF. He is unbelievably knowledgeable about the different products. In working with him, I was able to see he truly cares about his customers as he More

by swimdog123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
July 23, 2012

I GAVE THE RATING THAT I DID BECAUSE AFTER GOING TO ANOTHER DEALERSHIP AND BEING FOR THE MOST PART BLOWN OFF IT WAS NICE TO BE ABLE TO GET RIGHT IN AND TALK TO A FRENDLY SALES PERSON AND ALSO GET WHAT More

by AMARICLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERNESTO, JERRY
July 20, 2012

I was very satisfied with the service provided by BKF in Waco. I purchased my 2012 Ford Escape in April, and have been satisfied with it. When the time comes I will be purchasing one of your excellent For More

by JoeDee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
they were efficient, professional and helpful
July 19, 2012

Great service. Earnest was persistant but not a pushy salesman. Enjoyed working with Earnest and would highly recommend him and Bird Kultgen to family and friends. More

by donniehall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Ramirez
July 17, 2012

I have bought many cars and trucks from BKFord and always had a great experience. Bill Bullman has always taken great care of us and makes sure that we end up in the vehicle we want. More

by herbwarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5
July 16, 2012

This is the 3rd vehicle I have purchased from Bird-Kultgen, don't think I would buy from anywhere else. I have always been treated with respect and a true caring for what I wanted. Thanks to yo More

by melodyenelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bullman
July 14, 2012

Working with Eric was a very pleasant experience. He's not only knowledgeable but he is a very genuine, friendly person. He honestly values his customers' time and is very prompt with appointments. Our More

by Gerald S. Neimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
July 13, 2012

I brought my truck in for warranty work. After the problem was addressed, it was solved. A slight snafoo on payment, as it was warranty work, but all in all was great. CL More

by Colin_Lowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie