Billy Howell Ford Lincoln

No help leads to disappointment. I visited them today (7/9/16) to begin my car search. I was interested in a 2017 Fusion Titanium. After looking at what was on the lot, I went insid I visited them today (7/9/16) to begin my car search. I was interested in a 2017 Fusion Titanium. After looking at what was on the lot, I went inside the showroom to look inside a Fusion and begin discussions with a salesperson. There were no Fusion's in the showroom (multiple Mustangs though). There was no receptionist to greet me. There were a few salespeople working with customers in various cubicles. No one came to assist me. I thought I'd hang out a little and looked at the various displays in the showroom. Still nobody came. After a while, I went back on the lot hoping that someone would come assist me. Nobody. I finally left since I couldn't get anybody to help. I actually looked at these reviews prior to going to BH. My home splits the distance between this Ford dealership and another but I've never been to BH. It took me longer than expected to get to the dealership due to construction on NB 400, so getting no help when I got there was even more disappointing. Like I said, this was my first dealership to visit in my new search for a new car. I'll have to really think twice about going back. Very disappointing. At least I can say that I wasn't pressured by the salesperson. More

awesome! Fantastic! first time I enjoyed buying a car! Randy Mankovitch helped me through the process easily. I felt like he got me what I wanted at the best possible price! love my car! Randy Mankovitch helped me through the process easily. I felt like he got me what I wanted at the best possible price! love my car! More

First class group My wife and i arrived late to speak with randy about insentaves after seeing an email from michael the sales manager. He worked through several seneri My wife and i arrived late to speak with randy about insentaves after seeing an email from michael the sales manager. He worked through several senerios for us and we alked out of there an hour after closing time with out 6th and 7th car purchased from billy howel ford. What a first class team, never a pressure sale, truly work hard to make things work within your budget. Bill howel even took the tome to Pop in and thank us for our buisness More

Best ever!! Randy Mankovitch and Dudley Bentle are the best! They understood what my real goal was! "The Money"! For my second go round I have ended up with a car Randy Mankovitch and Dudley Bentle are the best! They understood what my real goal was! "The Money"! For my second go round I have ended up with a car I love, thanks Randy! I also have a loan I am very happy living with, thanks Dudley! Everyone there treats you so good, I will always look to these guys first! More

Great experience! Our salesman Randy Mankovitch was great to work with. Our whole truck buying experience at Billy Howell was terrific. We felt they were honest, fair, Our salesman Randy Mankovitch was great to work with. Our whole truck buying experience at Billy Howell was terrific. We felt they were honest, fair, and appreciated our business. More

First time truck buyers We are first time car buyers and had a wonderful experience. Billy Howell has the friendliest and most knowledgeable staff of any dealership we have d We are first time car buyers and had a wonderful experience. Billy Howell has the friendliest and most knowledgeable staff of any dealership we have dealt with along with a wide arrange of vehicles on their lot to look at. We worked with Randy. He helped answer millions of our questions, was very patient and attentive and made the whole process easy and as painless as possible. We never felt pressured or rushed to make a decision and we couldn't be happier with our final choice! We will be returning to Billy Howell for all our vehicle needs! More

Purchase of a new F-250 Stopped by the dealership on a Sunday afternoon and spoke with Randy Mankovitch. He was very helpful as well as the manager, Tom McKnight. By the en Stopped by the dealership on a Sunday afternoon and spoke with Randy Mankovitch. He was very helpful as well as the manager, Tom McKnight. By the end of the following day, we had a deal worked out. Upon my arrival on Tuesday afternoon, all my paper work was in order and ready for me to execute without having to wait. Mr. Howell even stopped by and thanked me personally for doing business with them. As a owner of a company myself, that speaks out to the personal touch of customer service. More