Billion Chevrolet Buick GMC of Iowa City - Service Center

Service Able to schedule when I want to come in for service, can choose my service advisor and mechanic and that is important to me. I feel they can get to k Able to schedule when I want to come in for service, can choose my service advisor and mechanic and that is important to me. I feel they can get to know me and all my idiosyncrasies, do’s and don’ts when servicing and returning my car. No surprises, service completed in a good time frame do not have to adjust mirrors or seats when car is returned just get in and away I go! More

Oil Change appointment was flawless We had already met the very professional sales staff when we purchased our car. Our first car maintenance appointment introducesd us to the very profe We had already met the very professional sales staff when we purchased our car. Our first car maintenance appointment introducesd us to the very professional service staff as well. They were friendly, efficient, and accommodating as we showed up a bit early for our appointment. They also gave us a coupon for a free car wash. This dealership, while quite a distance from our home, will be our car dealership of choice going forward! More

Poor Setvice - Adequate Sales - Bothered for life Wishing for old days when had more than one SUPER DEALERSHIP. 8 brands under one roof truly limits options. Service is WORST in 30 mile radius, but o Wishing for old days when had more than one SUPER DEALERSHIP. 8 brands under one roof truly limits options. Service is WORST in 30 mile radius, but on the bright side you get to pay REALLY HIGH prices. Unfortunately, no other options under warranty. Decent sales org, just need to stick to sales and scrap service. Just sorry can’t rate ZERO stars. More

Service work Excellent work and people. Repairs were done quickly. Very pleased. Service coordinator very helpful with my concerns of needing vehicle completed by Excellent work and people. Repairs were done quickly. Very pleased. Service coordinator very helpful with my concerns of needing vehicle completed by the end of the day to get back home for appointments. More

Service Billion is execellent from service advisors mechanics to shuttle drivers . Top to bottom best dealership in Iowa . Will not vechile or have one servic Billion is execellent from service advisors mechanics to shuttle drivers . Top to bottom best dealership in Iowa . Will not vechile or have one serviced by any other dealer ! More

Breakdown on freeway They were prompt, efficient and got us back on the road within a few hours of breaking down. Our service writer was very professional, very nice and h They were prompt, efficient and got us back on the road within a few hours of breaking down. Our service writer was very professional, very nice and helpful. Would recommend them to anyone in need of help. Great job!! More

Not happy with the service Did not fix my problems did not check tire pressure Did not fix my radio Did not reset oil life gage for getting oil changed Did not fix my problems did not check tire pressure Did not fix my radio Did not reset oil life gage for getting oil changed More

Caring and sensitive to my needs First of all, Hannah listened to me as I explained the squeaky brake issue; she really tried to understand the situation. When the service was complet First of all, Hannah listened to me as I explained the squeaky brake issue; she really tried to understand the situation. When the service was complete, Mr. Bower very carefully and thoroughly explained ways to deal with the brake issue. He included a helpful print out. It was all very encouraging as the brakes were not "bad" but could be improved through occasional aggressive braking. More

Service department pretty good. Usually able to get in, in a timely manner. Efficient, quoted 30 minute turn around time and that is almost exactly what it department pretty good. Usually able to get in, in a timely manner. Efficient, quoted 30 minute turn around time and that is almost exactly what it was. More

Iowa City BillionGene Staff was very courteous and friendly. Parts needed to be ordered. I was given accurate information about when the parts would arrive and the work wo Staff was very courteous and friendly. Parts needed to be ordered. I was given accurate information about when the parts would arrive and the work would be done. The inside had been vacuumed and the outside washed when I arrived to pick up my car. I had recently moved to the area and this was my first experience with the Billion Service Department. More