Billion Auto - Chevrolet in Sioux Falls
Sioux Falls, SD
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I will never use this dealership. When I saw a car that I liked, I clicked on it and then remembered that I'd received a letter from them advising that they work with people who'd had When I saw a car that I liked, I clicked on it and then remembered that I'd received a letter from them advising that they work with people who'd had a bankruptcy. After a little discussion with their rep via text message discussing features of the car I liked, I was told that they would check with their bank to see what they could do. I asked him specifically if they would do a hard pull as I didn't want that...I was trying to rebuild my credit and a hard pull would affect that. I was told no, it would only he a soft pull since I wasn't actually applying for a loan. Gave my info and was again reassured it wouldn't be a hard pull or credit application. He messaged me back a minute later to tell me, in a very condescending tone, that Id need either a strong cosigner or a pretty hefty down-payment....Within a couple minutes later, I began getting alerts that their banks had done a hard pull credit application. I was very upset as this lowered my score by a few points..and texted the rep to ask about it...he said it was impossible since I hadn't applied for a loan with a specific vehicle and that it must be from another dealership I'd been dealing with. I then texted him a screenshot showing the hard pull with the Billion name and that day's date on it. I received ZERO response. That was just over a week ago and I have not received any response at all, no apologies or acknowledgement that he'd LIED to me and did the hard pull. More
Felt like I was getting ripped off! Pretty funny to see how a guy wants to only give me 16k for a 2016 Tacoma trd 4x4 access cab with 123k on her! Lol Pretty funny to see how a guy wants to only give me 16k for a 2016 Tacoma trd 4x4 access cab with 123k on her! Lol More
Was not impressed. Asked me to pay for repairs to the car they were selling me before I purchased it. The other time I tried to work with them, denied performing a recall on my car. Told they didn't have to. they were selling me before I purchased it. The other time I tried to work with them, denied performing a recall on my car. Told they didn't have to. More
Went with Billion thinking they were a reputable dealer, their other locations may be, but definitely not the Dell Rapids... Started having issues with our almost new van within a few months of purchase. Ra their other locations may be, but definitely not the Dell Rapids... Started having issues with our almost new van within a few months of purchase. Ray was zero help at all. The manager Travis was very rude and even less helpful. They weren't even willing to look at it....I was told to go to Vern Eide to get it fixed... which I did, and will continue to do if need another new vehicle. More
10000 dollar lemon Sold me Subaru Tribeca 2008 with approximately 125000 miles in less than a year replaced alternator pulley, cv joint, wheel bearings, head gaskets, ra Sold me Subaru Tribeca 2008 with approximately 125000 miles in less than a year replaced alternator pulley, cv joint, wheel bearings, head gaskets, radiator and speedometer quit working. I spoke with two managers who stated they would work with me both ended up not returning my calls. I was always respectful when speaking with them and stated to the second manager after the first one from Mitchell South Dakota ghosted me to please just tell me if you can or can't do anything for me and not to ghost me like the first manager did. He said he'd work with me and would figure something out He never called me back. Oh and the rack pinion is also bad in it along with several electrical issues . Approximately 5000 DOLLARS in expenses not including the rack pinion. More
Worst business I've ever dealt with Crooked dealership. They could not diagnose a 2600 dollar problem on my vehicle that I bought from them on two separate occasions. Diagnosed two month Crooked dealership. They could not diagnose a 2600 dollar problem on my vehicle that I bought from them on two separate occasions. Diagnosed two months out of warranty. They are thieves and dishonest as xxxx. More