Bill Wright Toyota
Bakersfield, CA
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1,137 Reviews of Bill Wright Toyota
Good afternoon. My time with the dealership was quick efficient and courteous. They were concerned about my needs and how they would be able to help me. I thank them My time with the dealership was quick efficient and courteous. They were concerned about my needs and how they would be able to help me. I thank them for all they did and getting me out in a quick and rapid time. Yes, I would refer them to someone else that owned a Toyota, Have a blessed day More
Albert needs to get it together. No communication, and didn’t explain the services to be done and how long it is going to take. I came in at 9:00 and left before 5:00 pm. I had t No communication, and didn’t explain the services to be done and how long it is going to take. I came in at 9:00 and left before 5:00 pm. I had to ask questions, gave the wrong invoice and had to be reversed after I paid it. This was the first time it happened to me after having my cars serviced for more than 15 years. More
George Ferguson was courteous and helpful, getting something repaired that was not working properly and ordering a manuel for us that was missing. We would recommend him when looking for a new or used something repaired that was not working properly and ordering a manuel for us that was missing. We would recommend him when looking for a new or used vehicle. More
Quick response to my concerns. Excellent work..staff very courteous and return calls always returned promptly. And much more. We been with Toyota since 1998..all our vehicles are T Excellent work..staff very courteous and return calls always returned promptly. And much more. We been with Toyota since 1998..all our vehicles are Toyota. More
Went in for regular maintenance and got a call that my car needed a water pump and would need to be kept overnight. Napoleon let me know that this would be covered by warranty and was able to secure a loa car needed a water pump and would need to be kept overnight. Napoleon let me know that this would be covered by warranty and was able to secure a loaner as I really needed my vehicle for the next morning. I was nervous to drive a car that I wasn’t used to so I asked if there was any to expedite the repair. I was beyond relieved when I got the call that my car was done by my deadline of 10am. Great service Napoleon from BW. I always feel safer having my Toyota serviced by the experts at Bill Wright. More
Great customer service and fast reliable work, came in on my appt time and Javier was great at explaining the options we had and gave us his best advice. my appt time and Javier was great at explaining the options we had and gave us his best advice. More
Had a battery issue and service advisor Napoleon informed me it was still under prorated warranty so it would saved me money. The process was quick and easy and had me in & out of there within 45mins. Defini me it was still under prorated warranty so it would saved me money. The process was quick and easy and had me in & out of there within 45mins. Definitely recommend as their customer service is and has been top notch every time I’ve visited. More
Dennis Zuniga is the go to guy! Always provides great service and is very attentive. The other staff members are also very friendly. The waiting area is comfortable and always clean Always provides great service and is very attentive. The other staff members are also very friendly. The waiting area is comfortable and always clean! More