Bill Wright Toyota

Loss of Trust After purchasing two cars and a long standing great relationship, the sales and finance department failed miserably to follow through on salient assur After purchasing two cars and a long standing great relationship, the sales and finance department failed miserably to follow through on salient assurances on which the lease was based. Because of great treatment before, I was prone to accept verbal assurances. That will never happen again. More

I was treated horribly by Jess Winters. What ever you do stay away from her at all possible costs!!! She was the single WORST salesperson I have EVER dealt with. She did not know Toyota's incentive programs stay away from her at all possible costs!!! She was the single WORST salesperson I have EVER dealt with. She did not know Toyota's incentive programs and said that since I was in Fresno she was in interested in selling me a car since I was "outside her market area" Really??!?! My home town is Bakersfield and I am in Fresno for school. Seriously, the worst experience ever! Take your money somewhere else. More

I've purchased several vehicles over the last several years. I am currently driving a Prius and love the service that I received at Bill Wright recently. I made an appointment, however, I arrived early years. I am currently driving a Prius and love the service that I received at Bill Wright recently. I made an appointment, however, I arrived early. Beau Shepherd helped me out and arranged for a shuttle. He had my vehicle serviced, washed and ready to go before I was ready to come back and pick it up. Thanks Beau! More

I initially purchased a silver 2006 Toyota Tacoma 4x4 (2.7L) truck from Bill Wright Toyota, which got turned in due to the lemon law act for an unfixable front end problem. The replacement truck (a white (2.7L) truck from Bill Wright Toyota, which got turned in due to the lemon law act for an unfixable front end problem. The replacement truck (a white 2006 Toyota Tacoma 4x4 SR5), had shifting problems and poor suspension issues from the start. Multiple complaints from me yieled no help on either problem. Instead, I got the standard reply of, "The truck is working normal." So, out of my own pocket I upgraded the shocks ($800+ dollars), only to find out of a rear spring and shock TSB issued by Toyota. After much lobbying, I finally got approval for this work to be done - which helped my suspension problem. However, I was out the $800+ dollars for the shocks. In the course of installing the rear springs, the tech inproperly installed the differential (wrong geometry), and this took out my driveshaft carrier bearing. I made multiple attempts complaining of driveline noise and vibration with the standard answer of, (you guessed it), " That's normal driveline noise." Took the truck to a driveline service center that found the chewed-up carrier bearing, the wrong geometry and a bent left rear axle. I guess, according to Toyota, this is all normal. Another Toyota dealership even gave me the same B.S. about the noise (Sierra Toyota). I'm now out over $1000 in repair of the axle, driveshaft and differential alignment. As far as the shifting problems, I had the clutch pedal TSB preformed with little help to the crappy shifting of this truck. Funny, the first truck (the silver one) didn't have this problem. Along with the poor shifting, at 50K miles the clutch started slipping when I would go into 4WD. Again, disgusted with the non-service of the dealership (and Toyota corporate), I'm in the process of replacing the clutch with an aftermarket (Clutch Masters Stage 1) clutch using a transmission shop to install it. They suspect (based on experience) that the stock pressure plate is inferior (as seen on other Tacomas), and think that it isn't holding and engaging the clutch disc properly. This effort will cost me a total of $1100. I'm hoping that the syncros aren't worn now... There are (other) little issues, not addressed by this dealship on this truck, but these two mentioned problems stand out. I will NEVER own another Toyota vehicle ever again. And if this truck wasn't paid off, I'd be driving something else. More

Desperately needed new Tires before going over a snowbound grapevine, dropped into Bill Wright w/ No Apt. Service Rep was Quick, Friendly and Helpful. Needed 2 tires plus Oil Change. We waited comfo snowbound grapevine, dropped into Bill Wright w/ No Apt. Service Rep was Quick, Friendly and Helpful. Needed 2 tires plus Oil Change. We waited comfortably in lounge. Kids loved the play room, but we were ready to go in about an hour. Thanks Bill Wright Toyota More

Every time I’ve taken my vehicles to be serviced it has been a disaster. I have owned eight Toyota’s in the past fifteen year’s; with the most resent being a 2006, 2005, 2002, etc. I’m personally selli has been a disaster. I have owned eight Toyota’s in the past fifteen year’s; with the most resent being a 2006, 2005, 2002, etc. I’m personally selling my new Toyota because I refuse to take my vehicle back to the dealer, Bill Wright Toyota! I personally do not pay for stress. More