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Bill Walsh Toyota - Service Center

Ottawa, IL

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25 Reviews

25 Reviews of Bill Walsh Toyota - Service Center

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March 23, 2019

Love Toyota Care Service on my Highlander has been excellent. Every six months regardless of miles they will check your car over, change oil and rotate tires and throw More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brooker
February 03, 2019

The best customer service Everytime I take my car in for service,everyone is very helpful. The customer service girls always take the time to explain everything. I wouldn’t t More

by cbetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Thomas
January 11, 2019

Service after the sale is top-notch Years ago I would never dreamed of taking my car back to the dealer for service. I purchased my current Camry at Walsh in 2017 and return every 5000 More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brooker and Katie
December 27, 2018

EXCELLENT CUSTOMER SERVICE free tire rotation with purchase of set; quick, efficient, no waiting. I requested a wash but they were not able perhaps because temperature was too More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Thomas
December 20, 2018

Airbag recall Katie was very sweet and helpful with the questions we had about the airbag recall. She was never rude or frustrated with anything we asked. More

by Alyssa16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
November 16, 2018

Great service Took our van in for oil change and discovered we needed brakes. They took care of it the very next day. Excellent service always!! Highly recommend. More

by Toyota fan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sue in Service.
October 18, 2018

Great service! I am always well taken care of during my scheduled maintenance visits. The service department is always quick and efficient. The working area and wai More

by Sequoiaforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
September 17, 2018

Experience with Walsh Toyota: Each visit has been pleasant, service wonderful and staff exceptional- especially Katie and Sue in Service and Jim in Sales. Each of them has been Won More

by Author
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie and Sue in Service are terrific- helpful and on point.
September 15, 2018

Great Service I have a Toyota dealership not 15 minutes from my home but I drive 4 hours to Bill Walsh Toyota to get all my service work done and it is where I boug More

by Rosebud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue in service and Rob Graham in sales
September 12, 2018

Bill Walsh always takes excellent care of me and my vehicle! I bought my first Toyota from Bill Walsh in 2009 and they were easy to deal with. I've had an excellent experience and I've relied on them for all of More

by John L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Wilhelm, Sue K., Dan Kmieciak