Bill Walsh Toyota
Ottawa, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 PM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Chuck was awesome and very helpful! He was knowledgeable about the car I bought and gave me a FANTASTIC deal! The only thing I was disappointed in was the car didn't get cleaned before I took it (if it did about the car I bought and gave me a FANTASTIC deal! The only thing I was disappointed in was the car didn't get cleaned before I took it (if it did they didn't do a great job on it) and the gas tank was empty. Other than that great experience! More
We couldn"t have asked for a more friendly, helpful, and knowledgeable salesman as Tai Sheehan was! We are very happy with this used Toyota Camry that we purchased! and knowledgeable salesman as Tai Sheehan was! We are very happy with this used Toyota Camry that we purchased! More
vehicle was not described well at all. This was an internet purchase. Pictures and description very very very poor. I bought a 1 way plane ticket, I had to pay for shuttle from Ohare (most dealers wi internet purchase. Pictures and description very very very poor. I bought a 1 way plane ticket, I had to pay for shuttle from Ohare (most dealers will pick you up at nearest international airport for free). Then I found a lot of bad scratches all the way around vehicle. On the phone I was told normal wear and tear for a 7 year old vehicle with 85k miles on it. I get there and it looks like someone drove it through a barbed wire fence, then backed up to see what they hit. Quaility of vehicle....its a Toyota, need I say more. Dealership...you could eat off the floor...that place is nice. Truth be told, had the damage been disclosed, I probably still would have bought, but maybe negotiated on the price. I dont recommend buying from this dealership over the internet without inspecting, or sending someone to inspect. I know I bought a used vehicle, and I don't expect it to be "like new", but damage is damage and should be disclosed More
My wife and I were treated very well from the first time we entered the dealer ship to the day we drove our new Toyota Camry home. Our questions were all answered we got a good price with out any hassle and we entered the dealer ship to the day we drove our new Toyota Camry home. Our questions were all answered we got a good price with out any hassle and our buying experience was pleasant,we would recommend the dealership and staff to everyone. More
A most pleasant buying experience.The above sales team was very honest and straightforward.No hassle business transaction, delivered vehicle at agreed price wasting no time.Complete transparency was the o was very honest and straightforward.No hassle business transaction, delivered vehicle at agreed price wasting no time.Complete transparency was the order of the day,all verbal commitments were honored.I truly appreciated the customer service at Bill Walsh Toyota.Chuck,Dave and John know how to treat a customer. More
Our experience with Bill Walsh was very professional and thorough. Tai was very knowledgeable and patient. She showed us several dealerships, makes and models. The negotiation process was also objective, st thorough. Tai was very knowledgeable and patient. She showed us several dealerships, makes and models. The negotiation process was also objective, straight forward and professional. I would definitely recommend this dealership to other buyers. More
As far as I know customer service was good but I will have to wait and see what happens when we have a problem. No work was done on the car so I can't rate that. everyone was very friendly as I would exp have to wait and see what happens when we have a problem. No work was done on the car so I can't rate that. everyone was very friendly as I would expect when one is buying a car!.The overall experience was goodbut I don't think we were fully instructed about the capabilities of our car. for instance we were not told about the trial satellite radio. We still don't know for how long we have a trial. The price may have been great but we really didn't check anywhere else to see if we could get a better deal! The manual talks about many features that it may be equipped with but we were never told what we had and what we didn't have. Likewise the manual mentions an A or B in many cases and we were not told which one we have. More
Bought new car in November and came back and bought second vehicle in March. Nice facility and staff. Clean. Nice selection. Better job car washing after service is the only thing I would like to b second vehicle in March. Nice facility and staff. Clean. Nice selection. Better job car washing after service is the only thing I would like to be improved. More
From the first email to the day we signed the papers for our new Toyota Prius, we have been delighted with our experience at Bill Walsh Toyota. The internet price was nearly 4K lower than our local dealers, our new Toyota Prius, we have been delighted with our experience at Bill Walsh Toyota. The internet price was nearly 4K lower than our local dealers, so we drove 75 miles to do business with Bill Walsh Toyota. Our salesman was respectful and very helpful. NO high pressure here. Thank you, Chuck and all at Bill Walsh Toyota. More
I was really impressed by this dealership. Chuck is the nicest guy (really) I ever bought a car from. Their prices are great and I got more for my trade-in than I expected. I would recommend them highly. nicest guy (really) I ever bought a car from. Their prices are great and I got more for my trade-in than I expected. I would recommend them highly. More