Bill Walsh Toyota
Ottawa, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 PM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 109 reviews
Great Service and super nice people. Love the great service and everyone is so kind. I have never had problems with anything. Great place to service your vehicle. Easy to schedule an app Love the great service and everyone is so kind. I have never had problems with anything. Great place to service your vehicle. Easy to schedule an appointment. More
Fantastic dealership! I came is literally 30 minutes before they closed. Not on purpose as some "negotiating" tactic. but because I was in a class that ended late in Naperv I came is literally 30 minutes before they closed. Not on purpose as some "negotiating" tactic. but because I was in a class that ended late in Naperville. I spoke with Dave the GM and he said come on by and we'll be here. So I get there and start talking with Dave, nice guy overall and her gets me connected with Mike Miller. Mike was the salesman who helped me out. Mike was great, just the type of salesman I like not pushy in anyway and asked genuine questions to know what your looking for. Mind you I am in sales and if I get a terrible salesman done deal I walk away fast. So Dave comes up after the test drive and says well what do you think of the Tacoma? I say it's great let's talk numbers. He says okay we looked at your Prius. What did Carmax offer you, I tell him the laughable number. He beats them by $1,000 bucks. No back and forth or bait and switch at all. I get to the finance process and unfortunately I forgot the woman's name, but she was also awesome. In and out in about an hour only because there was another couple finalizing a deal. Overall fantastic dealership and I would buy again in a heartbeat. Great prices and most importantly great genuine people. More
Service and Purchase I have always had my 2009 Camry serviced at BWToyota. Katie and Sue were great at accomodating my schedules. Very pleasant each time i was there. T I have always had my 2009 Camry serviced at BWToyota. Katie and Sue were great at accomodating my schedules. Very pleasant each time i was there. The service personnel maintained my car and reccomended update or repair as necessary. I highly recommend using this service In the last week we purchased a new Camry from BW Toyota. Dave Booker and Israel were wonderful to deal with. Finding a car i liked with color and other specs i requests I had. Israel let me test drive the car and then explained the "automatics" of it. Amanda took care of financing and explained all to us. This is the third Camry we have purchased from Bill Walsh. We also purchased a GMC truck from the dealership in the last year. Great people to work with Carole and Don More
Love Toyota Care Service on my Highlander has been excellent. Every six months regardless of miles they will check your car over, change oil and rotate tires and throw Service on my Highlander has been excellent. Every six months regardless of miles they will check your car over, change oil and rotate tires and throw in a car wash. More
The best customer service Everytime I take my car in for service,everyone is very helpful. The customer service girls always take the time to explain everything. I wouldn’t t Everytime I take my car in for service,everyone is very helpful. The customer service girls always take the time to explain everything. I wouldn’t take my car anywhere else More
Service after the sale is top-notch Years ago I would never dreamed of taking my car back to the dealer for service. I purchased my current Camry at Walsh in 2017 and return every 5000 Years ago I would never dreamed of taking my car back to the dealer for service. I purchased my current Camry at Walsh in 2017 and return every 5000 miles for service. After my experiences with the staff at Walsh; I could not imagine NOT taking my car to the dealer. More
Blower motor recall In and out within a half hour tops! Service center had customer service communication good at time of visit. Day after Christmas appointment. T In and out within a half hour tops! Service center had customer service communication good at time of visit. Day after Christmas appointment. Thank you. More
EXCELLENT CUSTOMER SERVICE free tire rotation with purchase of set; quick, efficient, no waiting. I requested a wash but they were not able perhaps because temperature was too free tire rotation with purchase of set; quick, efficient, no waiting. I requested a wash but they were not able perhaps because temperature was too cold. friendly people. More
Airbag recall Katie was very sweet and helpful with the questions we had about the airbag recall. She was never rude or frustrated with anything we asked. Katie was very sweet and helpful with the questions we had about the airbag recall. She was never rude or frustrated with anything we asked. More
Great service Took our van in for oil change and discovered we needed brakes. They took care of it the very next day. Excellent service always!! Highly recommend. Took our van in for oil change and discovered we needed brakes. They took care of it the very next day. Excellent service always!! Highly recommend. More