Bill Walsh Toyota
Ottawa, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 PM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Katie, Sue and Pat in the service department always provide excellent customer service. They are knowledgeable, professional, accommodating and friendly. The work is completed thoroughly and on time provide excellent customer service. They are knowledgeable, professional, accommodating and friendly. The work is completed thoroughly and on time. I highly recommend the service department at Bill Walsh Toyota. More
Been working with Sue in the service Dept for a few years now & couldn’t be happier. She’s knowledgeable, helpful & great to work with. I’m also doing the snowbird thing which makes things a bit more compli now & couldn’t be happier. She’s knowledgeable, helpful & great to work with. I’m also doing the snowbird thing which makes things a bit more complicated at times, but she’s always handled any issues with that with ease. She’s the reason I keep coming back to this dealership, so when I’m ready to purchase again, guess where I’m going!! More
We had purchased two other Toyota from another Toyota dealer in Dixon, Illinois. After recent mishaps in the service department and zero luck working with the sales department we decided to give Bill Wal dealer in Dixon, Illinois. After recent mishaps in the service department and zero luck working with the sales department we decided to give Bill Walsh Toyota a try. We are very pleased with that decision. Both sales and service departments have been excellent to work with. Todd Salazar is a fantastic salesman to work with. Todd answered all my text and phone calls promptly throughout the process. With the current pandemic Todd delivered the vehicle to our home and made the entire transaction extremely easy. More
Made things very easy on my new purchase. Best Toyota purchase I have ever experienced. They dropped off my rental car for me and took care of everything. I was in and out in about an hour and a half! purchase I have ever experienced. They dropped off my rental car for me and took care of everything. I was in and out in about an hour and a half! More
Prius V - service Excellent costumer service- great facilities and wonderful people to work with. They got my appointment promptly, and professionally. It was a great Excellent costumer service- great facilities and wonderful people to work with. They got my appointment promptly, and professionally. It was a great experience- I like getting my car serviced there. More
Hands Down the Best dealership in Illinois Hands Down the very best car dealership in Illinois. I have dealt with car dealerships all over central Illinois, and have bought and owned over 120 Hands Down the very best car dealership in Illinois. I have dealt with car dealerships all over central Illinois, and have bought and owned over 120 cars in my lifetime. Dave at Bill Walsh Toyota is very astute in quickly determining one's wishes for a new car. He uses every positive tool in the book to offer a fair, and honestly, a better deal that can be had anywhere. When they sold a car I wanted a day before I could get there (my fault), Dave found one even better and exactly what I wanted within about two hours, including a hard to find combination of paint color and interior, even better than the one I missed the day before. The price was better than what I was expecting, and the offer on my trade was fair. Mike in the business office was awesome and did not pressure me into buying services that they offer. Jason, my sales person, handled all the personal details of the sale and was incredibly polite, a good listener, and again did not try to pressure me in the least. I loved my experience and have restored faith that there are still car dealerships, that use honesty and fairness as their way of doing business. This dealership made me feel comfortable right away and I truly enjoyed buying my first new Camry at Bill Walsh Toyota. If you choose them, tell them what you are looking for and let them do their magic. This was the best car buying experience I have ever had, hands down. More
Top notch Service department is excellent! Katie consistently provides the best customer service and truly cares that her customers are taken care of. I have a Service department is excellent! Katie consistently provides the best customer service and truly cares that her customers are taken care of. I have always been provided top notch service! More
Great staff. Great quality of work! Very caring, supportive and informative staff. Most qualified technicians. It's a pleasure to be able to rely on such a great company and know the wor Very caring, supportive and informative staff. Most qualified technicians. It's a pleasure to be able to rely on such a great company and know the work will be done as requested. More
All around - great people! Everyone at Bill Walsh was polite and helpful in trying to solve the problem. Explained what was to take place, the estimated cost and scheduling appo Everyone at Bill Walsh was polite and helpful in trying to solve the problem. Explained what was to take place, the estimated cost and scheduling appointments was very easy More
Thanks Good dealership and service department. Highly recommend for purchasing a car or service needs. Friendly and knowledgeable staff that are willing to Good dealership and service department. Highly recommend for purchasing a car or service needs. Friendly and knowledgeable staff that are willing to help. Will continue to return and recommend. More