![](http://dealerrater.com/ncdn/u/11.20240528.717/Graphics/icons/close-x-orange.png)
Bill Walsh Toyota
Ottawa, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 PM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 105 reviews
We started using the service dept reqularly because of Dan. Decided to make Toyota one of the vehicles we would consider as a tow vehicle behind our RV. Although we assured Israel that we were not buyin Dan. Decided to make Toyota one of the vehicles we would consider as a tow vehicle behind our RV. Although we assured Israel that we were not buying "today" he spent a great deal of time with us. After a couple test drives we bought "today". Mike sealed the deal with a great finance rate. More
I never really liked going in to look at cars as I always felt pressured to buy buy buy. When I went to Bill Walsh, Tai came out to help me take a look at the Toyota 4Runners that they had on the lot. I re felt pressured to buy buy buy. When I went to Bill Walsh, Tai came out to help me take a look at the Toyota 4Runners that they had on the lot. I remember that it was about -5 degrees outside and windy, and she was happy to be out in the cold for some reason! She went over all the vehicle specs, all the options, and then asked if i wanted to go for a test drive. Normally i would have said no, but she was very easy to work with, so we took a test drive. Absolutely loved the vehicle, drove like a dream, and i knew it was the vehicle for me! I had to wait a few days to get my finances in order before i could buy the vehicle, and she did not pressure at all, and called to see if there was anything she could help with! She ordered the vehicle I wanted and it was in a few days later. When i got there, it was all ready to go. She got the phone system hooked up and blue tooth all set up, went over the fine points, and I was out and off! She has called 2 times since I drove off the lot to make sure that everything was going well and see how i was liking the vehicle. I have never had a salesperson that i trusted as much as Tai! She is an asset to Bill Walsh, and when I finally decide to get my Toyota Tundra, I will be going straight to her! More
I typically rate new car buying right up there with a visit to the dentist but Wayne and Sue made my visit very nice (Mike was a little agressive ;-). I ended up purchasing a new Venza and felt I not on visit to the dentist but Wayne and Sue made my visit very nice (Mike was a little agressive ;-). I ended up purchasing a new Venza and felt I not only got a great car but a great deal as well. I'm very pleased with my Toyota purchase and purchase experience. More
Knowledgeable, enthusiastic salesman. Spent time getting acquainted with us in order to understand what things were important to us so that he could show us the kind of car that we would like. Wayn getting acquainted with us in order to understand what things were important to us so that he could show us the kind of car that we would like. Wayne even took us over to the Honda dealership to let us try out and compare the Insight to the Prius, confident he had the better of the two cars. More
We had friends that bought Toyota's from this dealership and recommended this dealer. We spent a long time with Monica going over all the details of the car. They let us drive the Avalon several times so and recommended this dealer. We spent a long time with Monica going over all the details of the car. They let us drive the Avalon several times so we could truly understand the car. We also asked to drive a Highlander before we made our decision had all questions answered about this vehicle. Excellent service, friendly service and really explained things about the car. We were very pleased with our choice of using Bill Walsh Toyota in Ottawa. We are Toyota fans - have had a Camray, Avalon, and Tundra truck. Excellent products. More